Product Specialist, Brand Marketing
PMK*BNC
New York, NYThis was removed by the employer on 5/2/2018 5:31:00 PM PST
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Full Time Job
PMK• BNC is seeking a Product Specialist that works closely with industry influencers across diverse marketing verticals to help educate them on mobile devices and the services provided through our exclusive VIP Concierge program. Product Specialists are required to handle all members' requests in a professional, personalized, and intuitive manner; answering device questions and assisting with product training in a face-to-face meeting environment. The ideal candidate will have an analytical mind, problem-solving skills, and a strong technical aptitude to ensure our clients receive the world-class support they deserve.
Who We Are:
PMK• BNC is a strategic marketing and communications firm that specializes in Entertainment and popular culture. PMK• BNC represents many of the world's most prominent actors, actresses, directors, films, production companies, television properties, musicians, authors and content creators, as well as leading consumer brands and prestigious special events. The firm employs a staff of more than 300 professionals spanning offices in Los Angeles, New York and London. PMK• BNC thrives on being ahead of the curve and works with their clients to create ideas that build engaged audiences and connect with consumers through popular culture. PMK• BNC is a part of Momentum Worldwide and McCann Worldgroup within Interpublic Group (NYSE: IPG).
Responsibilities:
• Work directly with industry influencers to educate them on mobile products
• Support influencer partnerships and events
• Help troubleshoot and follow up with past member meetings through email / telephone
• Create daily, weekly and event-specific reports on meetings with influencers and submit them in a timely fashion to the Concierge / Data Management Team
• Actively research mobile devices, programming, and ecosystem integration
• Maintain a highly advanced level of the mobile competitor landscape and technology trends beyond mobile products (Android, iOS, etc.)
• Secure and track inventory of mobile products during 1:1 meetings and events report back to Logistics Coordinator regularly with updated device assignments
• Capture photos member information for all 1:1 meetings with influencers
Qualifications:
• Bachelor's Degree preferred
• Must be knowledgeable with Android-based technology, stay up-to-date on the latest technology updates, and proactively research the newest developments in the Android ecosystem including 360 and VR technology. Editing software knowledge is a plus
• Ability to problem solve and troubleshoot various technical challenges in a creative, resourceful, and open-minded manner
• Must have reliable transportation to commute during the entirety of the work day and occasionally after-hours:
• Standard appointments are scheduled between 9 AM – 6 PM PT/ET daily, and are not inclusive of any transit time required to get to first meetings or leave last meetings.
• After-hours appointments may be scheduled during special circumstances
• Punctual and capable of constant communication beyond work hours
• Ability to travel on short notice
• Capable of assuming responsibility for and tracking high-value merchandise
• Appropriate and professional demeanor with high profile clients
• Must maintain clean and semi-professional, business casual, or trendy-casual appearance at all times
• Excellent written, verbal, and interpersonal communication skills are a must along with basic knowledge of Microsoft Excel and Power Point
• Must be organized and detail oriented and capable of meeting daily deadlines for internal and client reporting
• Must have clean driving record and proof of insurance
PMK• BNC is an equal opportunity employer M/F/V/D