Avionics Network Technician
Global Eagle Entertainment
Lombard, ILThis was removed by the employer on 12/6/2016 3:07:00 PM PST
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Full Time Job
Avionics Network Technician (2nd Shift)
Description
Key Responsibilities
Position Summary:
The NOC Technician position monitors, troubleshoots and maintains the GEE system on customer airline aircraft as well as the associated satellite and ground network systems to ensure 100% reliability and customer satisfaction. Technicians interface with partner airlines around the world to perform these duties.
Position Requirements:
• Provide support and assistance for primary and secondary level aircraft monitoring and troubleshooting.
• Provide support and assistance for primary and secondary level satellite and ground network monitoring and troubleshooting.
• Participates in additional support functions related to NOC and Operations department as needed.
Knowledge / Skills / Ability:
• Proven troubleshooting skills
• Strong communication skills (oral and written)
• Must be computer proficient using Microsoft Office software and other software products
• Experience working with computers and laptops for purposes of maintenance, troubleshooting problems, upgrading network system components
• Linux experience a plus, but not required
• Desire to grow and learn new technologies
• Strong commitment to customer service
• Self-motivation and ability to work with minimal supervision
• Good decision making abilities a must
• Flexibility to support 24 / 7 operations
• Ability to work second or third shift and weekends a must
Qualifications
REQUIRED
• 7-8 years of pertinent IT administration experience progressively moving toward a speciality in Storage Administration
• Expert level on storage array installation, configuration and administration (NetApp, EMC, Nimble and other brands)
• Experience in storage allocation, upgrades and optimizations standards
• Experience in storage performance tuning
• Implementation and analysis of proactive monitoring tools
• Installation, configuration and administration of networking components related to storage
• Hands-on deployment and administration of VMWare platforms
• Experience on DR, backup and archival systems (Commvault, Symantec Netbackup, Backup Exec, VEEAM, ASG Atempo, etc.)
• Excellent communication skills in English, both written and spoken
ASSETS
• Has worked in a media content, post-production or other large storage environment
• NetApp certification (NCDA, NCSE)
• VMWare certification
• Microsoft MCSE or MCP certification
• CCNA certification
• Experience on file transfer systems: Signiant, Aspera, Smartjog
• Experience on the following products: HP Flexfabric, NetApp FAS/E-Series/StorageGRID, ASG Atempo, EMC Celerra/Isilon/VNX
• Experience on digital media workflow, encoding or transcoding software (Digital Rapids, Selenio)