Program Manager Triage and Escalation Jobs
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11. Director, Order To Cash - (Job) - Warner Music Group - Remote, US [Job] [Remote/Virtual]
... KPIs) and develop metric reporting for core programs and processes, then monitor the performance of the ... processing within the scope of the agreements • Manage a customer portfolio that generates more than 4 billion ... continuous improvement • Serve as a point of escalation and final approval for the OTC process • Lead ...
... insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise ... from production remotes. As well as directly managing systems administration tasks, software upgrades, documentation and ... skills, oral and written to document and escalate technical matters. Proficiency with PC based Microsoft Office ...
... for live events (both in-game and shoulder programming) . You will use your understanding of broadcast ... internal Sr. Crewing Manager, Live Sports Production Prime Video Culver City, CA Posted: ... candidate will be able to issue spot and escalate matters that have risk impact. Qualifications: • ...
... standard post-production tools to generate and complete FX's programming and promos in a fast turn television broadcast environment ... relationships with artists, creative directors, and management. What You Will Do: • High-level front-line ... issues. • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. ...
... to volunteer with ASCAP Notes the Cause Volunteer Program • Health care and dependent care flexible spending accounts ... , Salesforce, remote working • Ability to manage and prioritize a high-volume workload in accordance with deadlines ... written guidelines to resolve routine copyright-related questions and escalate uncertain matters to higher level staff • Customer service ...
... insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise ... production and executive teams to optimize workflows, manage budgets, and implement innovative tools and systems. ... standard processes. • Act as point of escalation for team when there are potential financial, creative ...
... provides viewers with first-class instruction, exclusive lifestyle programming and studio news content and more. About Tennis ... channels. • Operate Tennis Channel's streaming Content Management System. • Actively monitor all delivery platforms, ... with the product development team to document and escalate all issues related to the Digital Operations Center that ...
... with employer match • Grow: Tuition Reimbursement Program • Be inspired: regular film screenings and opportunity ... in their work • Excellent organizational, time management and prioritization skills • Proven ability to prioritize and ... and efficiently • Identify delinquent accounts that require escalated action to collect (i.e. seek involvement of ...
19. Festival Zendesk Technical Support Agent - (Job) - Sundance Film Festival - Remote, US [Job] [Remote/Virtual]
... sick leave and Institute holidays • Employee assistance program • Employee Wellness Initiatives • Sundance Film Festival passes ... not limited to technical questions related to account management, user interface and OTT, or live streaming-support ... • Answering and resolving customer inquiries that are escalated by customer support, including but not limited to ...
... bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, ... specials, and concert films. • Directly manage client relationships with ~50% of the TV ... delivery timelines are met and partner issues are escalated and resolved in a timely manner. • Generate ...