
Social Media Account Manager
160Over90
Charlotte, NCThis is a Full Time Job
The Role and What You'll Do:
160over90 is seeking an Account Manager to join the Creator and Social team. The Account Executive will play an integral role helping lead influence and social strategy efforts while executing approved programs for clients such as AB-InBev, Main Event, DICK'S Sporting Goods, Visa and many more.
The Creator and Social team is at the forefront of internet culture and pioneering the influence marketing space with many Fortune 50 clients. Our diverse team believes in developing authentic relationships between brands and creators with influential voices, across all platforms. We take a data-driven, strategic approach combined with creativity and long-term experience in the space. Our approach leads to what our clients consider to be some of the most effective influence and social marketing in the industry.
Campaign Management
• Manage and execute social campaigns from start to finish across various platforms (e.g Facebook, Twitter, Instagram, LinkedIn and TikTok)
• For select clients (e.g. Marriott), support social strategy group to create KPIs based on the client brief as well as collaborate on (in some cases lead e.g. Coca-Cola Racing) recaps by evaluating data and measuring success
• Work closely with creative team, as needed, to develop unique and innovative concepts or creative assets to support client campaigns and or initiatives
• Travel to and attend activations to capture, edit and post content for client brand channels
• Manage video and still content capture personnel to assure quality of assets
• Manage video editing process across custom produced and preexisting content
• Monitor, analyze, and report on social media performance using analytics tools
Daily Account Management
• Deliver forward-thinking, thought leadership on social media by successfully advancing and implementing emerging trends, industry standards, discipline-specific tools, and 'best-in-class' processes
• Responsible for daily account management contingent on account structure, which includes:
• Develop and manage large budgets, including showing proficiency in using CRM, Workj and other necessary tools to manage account financials and resources
• Partner with finance on payments and tracking all invoices and accounts payable
• Collaborate with legal on all contracts and SOWs
• Execution of Agency administration responsibilities, time tracking, expense reports, etc.
• Manage third parties including external agencies and vendors
Client & Internal Relations
• Serve as a primary point of contact for clients as needed and contingent on account structure
• Build and maintain strong, long-term client relationships
• Identify new opportunities for client engagement and growth
• Address and resolve client concerns and issues promptly
• Contribute to internal communications and Creator, Digital, Social Center of Expertise initiatives as needed, requiring strong writing skills and collaboration with teammates
• Manage direct report contingent on account structure
• Remain attuned to the latest competitive activities, emerging technologies, noteworthy trends, and social media innovations to inform creative solutions and new client opportunities
• Collaborate with paid media team as need to provide recommendations on how to optimize performance as well as boost content
• Provide recap reports to clients highlighting key metrics and areas for improvement
You Have These:
• Bachelor's degree. Marketing, advertising or communications preferred. Master's degree not required.
• 5+ years agency or in-house experience in a social media role
• Demonstrated ability to consult and review creative and social marketing strategies to meet brand objectives
• Deep and intricate knowledge of the social media marketing space including social trends, culture, emerging platforms, tools, best and worst practices, and the ability to communicate that information to clients and to internal stakeholders
• Expertise in social marketing platforms, with proficiencies in tools, platforms and measurement
• Knowledge of key performance metrics for paid/earned/owned media with focus on analytics and optimization as well as leading vendor partners in the space
• Ability to communicate data and reports to optimize strategic recommendations in clear, cohesive fashion
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments for projects from concept to completion.
• Excellent written and oral communication skills including the ability to effectively present to senior executives both internally and externally
• A team player with a positive attitude who can handle stressful situations and deadlines calmly
• Ability to plan and carry out responsibilities with passion, a can-do attitude, and minimal oversight
How we work:
WME Group is at the center of sports, media, entertainment, and fashion an d is a largely relationshi p-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week . We see immeasurable value internally and throughout the core of the businesses we support.
Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
160/90 is proud to be an equal opportunity employer that encourages applications from qualified, eligible candidates from all backgrounds and life experiences regardless of race, gender identity, disability, age, sexual orientation, religion, or belief.
Additional Information
Who We Are:
160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy's, Marriott International, McDonald's, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world's leading talent, intellectual property and brands.