Data Analyst

This is a Full Time Job

A CAREER WITH THE MMOG INNOVATOR AND DEVELOPER/PUBLISHER OF ONLINE FAMILY-FRIENDLY GAMES.

We are looking for a Data/Business Analyst with interest/experience in the online gaming industry!

This hands-on position allows you to showcase your quantitative skills, business judgment and creative thinking while determining new key metrics and measurement techniques/models that offer deeper business insight.
We are Nexon America Inc., the North American publishing arm of Nexon Group (1994), a pioneer of interactive entertainment software and the world’s leader in massive multiplayer online games which it developed and introduced in 1996.

Nexon America opened for business in Los Angeles in 2005 to bring the best of online entertainment to North American audiences. The company’s growing library of titles includes the world-famous franchise MapleStory, the role playing fantasy life of Mabinogi , the online multiplayer first-person shooter Combat Arms, and the soon to be released Dungeon Fighter Online.

Responsibilities:
• Work with various business functions to identify data mining needs and provide required data solution / analysis.
• Integrate source data, build aggregate functions and formulate attribution logic to handle raw data stored in the marketing databases.
• Leverage marketing DB structure and update ERD, data dictionaries and file layouts and process diagrams to identify potential data sources for Data mining solution.
• Maintain process documentation, gather and write business requirements.
• Work with Operations team on CRM system maintenance and monitoring.
• Work toward creating larger and more reliable view of customer data to be used for marketing business objectives.
• Communicate with development and operations teams to implement enhancements, fixes and data purges.

Qualifications:
• 2-3 years of data analytical and BI tool experience
• BS/BA Degree in Math, Statistics, Business
• Experience with other data extraction and manipulation tools
• Experience with Data Mining Tools
• Strong understanding of Relational Database Management Systems (RDBMS)
• SQL - Intermediate to Advanced user
• MS Excel - Intermediate to Advanced user
• Ability to understand and translate marketing and analytic needs into solution and data management requirements
• Knowledge of / experience in creating customer attributes and measures from raw transaction data
• Finely tuned attention to detail
• Excellent organizational skills and the ability to balance multiple demands
• Excellent communication and interpersonal skill
• Proven and successful team player
• Ability to work independently
• Experience with customers data management