System Administrator
WWE
Stamford, CTThis was removed by the employer on 3/18/2019 8:21:00 AM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the IS/IT Category
Search for System Administrator jobs in Stamford-CT
Search all System Administrator postings
Full Time Job
WWE has an exciting opportunity for a Systems Administrator to join the Enterprise Technology team based in Stamford, CT. The primary role of the Systems Administrator is to support and maintain client platform technology, while ensuring the ongoing productivity of internal employees. This position works closely with the Workplace Technology team to provide escalation support for all end user support. This position also collaborates with the networking, security, applications, and cloud teams to implement new products and services, as well ensure business process continuity and systems security.
Key Responsibilities:
• Provide escalation level-3 support for WWE workstations, laptops, printers, network devices, servers, peripherals, and other computer-related devices.
• Coordinate with other technology groups to ensure incident resolution and service request completion.
• Provide subject matter expertise for standard WWE technology, services, and processes
• Participate in monitoring and maintaining system key process improvements.
• Manage Active Directory database and complete requests for account management, including onboarding, offboarding, extension, transition, and access requests.
• Maintain WWE standard computer images for Windows and MacOS and provide guidance on deployment best practices.
• Assist with Office 365 Exchange management for permissions, licensing, and including PowerShell scripting experience.
• Manage JAMF Pro Casper environment for MacOS software deployments and patch management.
• Create and publish software deployment packages for self service and project implementations.
• Provide new technology and service recommendations
• Follow established policies, procedures, and technology standards to ensure system availability and security
• Administration of Airwatch MDM environment.
• Support Avaya PBX Configuration and Systems Manager.
• Support virtualization environments including Horizon VDI, Citrix, and Amazon Workspaces.
• Administration for Client Platform collaboration tools including Office 365, G-Suite, Box, Adobe CC, Slack, and others.
• Manage the Client Platform, Infrastructure, and Employee Account ticket queues in ServiceNow, ensuring ticket resolution and follow-up is met to required measures.
• Work with vendor and consulting services to resolve technology issues.
• Maintain the integrity of technology in all WWE office locations.
• Other related tasks as required.
Qualifications:
• Highly organized and dynamic, able to work in a fast paced, challenging environment with the ability to prioritize and support multiple projects/tasks at the same time.
• College diploma or university degree, preferably in a technology field, and/or 5 years of equivalent work experience.
• 3 years of Windows SCCM or similar package creation/management experience
• 3 years of Mac OS administration experience (Casper, Munki, etc.)
• Server , Network , Security Industry certifications preferred
• MCSE - Microsoft Certified Solutions Expert preferred
• ACSA - Apple Certified System Administrator preferred
• Scripting experience (Powershell, Bash, Python, etc.)
• VMWare ESX, VMWare Horizon View, and Amazon Workspaces support experience
• Level 3 system and network incident/request resolution experience
• Experience supporting MDM, DEP, and VPP on iOS devices
• Experience supporting PBX and/or UCaaS environments
• Experience supporting iPhone/iPad devices within a Microsoft Exchange Environment
• Familiar with TCP/IP protocol
• Experience supporting and maintaining cloud services and SaaS platforms
• Excellent written and verbal communication and interpersonal skills
• Able to present technical ideas in professional and user-friendly language
• Experience interfacing with senior management and executives on project deliverables
• Able to effectively prioritize tasks in a high-pressure environment
• Outstanding customer service focused attitude
• Able to lift and transport moderately heavy objects/equipment, such as servers, computers, and peripherals
• Understanding of the ITIL framework and Service Management best practices
• Experience with ServiceNow and/or other ITIL ticketing systems
• Experience with asset management best practices
• Experience with Windows Imaging solutions
_
WWE is an Equal Opportunity Affirmative Action employer and is subject to federal regulations pertaining to employment. WWE does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. WWE also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. For information about Privacy and Information Security for WWE employment candidates, please review our Candidate Privacy Policy. For information regarding Terms and Conditions for this and other WWE websites, please review our Terms and Conditions of Use.