Retail Assistant - Kings Cross
Warner Bros. Discovery
London, UKThis was removed by the employer on 5/17/2021 7:39:00 AM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Assistant and Entry Level Category
Browse the Sales Category
Browse the TV Network Category
Search for Retail Assistant - Kings Cross jobs in London-UK
Search all Retail Assistant - Kings Cross postings
Full Time Job
Retail Assistant (Platform 9 3/4) - Kings Cross
Location: United Kingdom - London
Warner Bros. Studios Leavesden (WBSL) is a purpose built, state-of-the-art film and television studio offering one of the largest facilities in the UK. It also owns Set, Lighting and Rigging - a rentals division, WB De Lane Lea - a post-production facility and Leavesden Park - a contemporary office complex. It is the only Hollywood owned studio of its calibre to be operated in the UK. On site at WBSL, is Warner Bros. Studio Tour London – The Making of Harry Potter (the Tour) which is the only place in the world to showcase the authentic sets, props and behind-the-scenes secrets of the Harry Potter films at the location where they were made. It has attracted over 13 million visitors since opening in 2012 and features three retail stores with merchandise celebrating the Harry Potter film series.
In December 2018, WBSL acquired the Platform 9 ¾ group which sells Wizarding World merchandise, souvenirs, and collectibles. It includes shops at Kings Cross Station, Heathrow, and Gatwick.
Alongside the other owned and operated retail businesses of Warner Bros. (including the Tour, and a future Flagship Store operation), the Platform 9¾ Group continues to grow. This includes proposals for new shops, designing and developing exclusive product, expanding ecommerce operations, and exploiting new areas of commercial development.
The Job
To work as part of the sales team to provide each customer with an optimum level of customer service, and to ensure the retail store meets sales targets. Maintain visual standards and support effective stock management.
The Daily
• Provide and continuously develop your product knowledge
• Understanding and demonstrating customer care and high levels of customer service both on the sales floor and till points.
• Replenishing stock and maintaining high standards of merchandising and housekeeping.
• Displaying good listening skills, identifying customer needs and responding to them quickly.
• Supporting and helping colleagues with their work and getting involved in day-to-day activities as and when required.
• Showing a genuine interest in other people and willingness to help.
• Showing flexibility and willingness to meet store needs during the period of employment regarding hours, work and duties.
• Adherence to all Company policies and procedures e.g. timekeeping, absence reporting procedures etc.
• Maintaining and demonstrating security and Health and Safety awareness
• Confidence to engage with groups of customers at a time and relay product information in an enthusiastic and entertaining manner.
The Essentials
• Previous retail experience or experience working with the public (if a school leaver, work experience is desirable)
• Selling skills - proactively seeks out opportunities to increase sales.
• Able to communicate clearly and confidently with the public.
• Able to use own initiative.
• Enthusiasm and passion for, as well as excellent knowledge of, the Harry Potter brand.
Please note:
• Due to the adaptive nature of this role flexibility is required to suit the needs of the business.
• Roles within the retail team will include working on our tills, interacting with customers and replenishing our shelves. All Retail Assistants will need to work across all these functions at different times.
• Flexibility to be able to work 40 hours a week on a shift pattern
Our people make WM the inspiring organisation it is today.
At WarnerMedia, our commitment starts with you! As a company of storytellers and journalists we have a responsibility to make sure we have a collection of voices and people whose stories reflect and connect with the global audiences and communities we serve.
WarnerMedia, and its suite of brands like Warner Bros., CNN, HBO Max, HBO, TNT, TBS, Cartoon Network, Adult Swim, Boomerang and many more, have long been committed to equity and inclusion as moral and business imperatives. It is essential that our content and creative partners reflect the diversity of our society and the world around us. Together with other production companies, networks, guilds, unions, talent agencies and others in the industry, WarnerMedia is committed to greater inclusion of people of color, women, the LGBTQ community, those with disabilities and other underrepresented groups in greater numbers both in front of and behind the camera
There really has never been a better and more exciting time to join WarnerMedia. For more information on how to join our company and our commitment to diversity and inclusion, please click here.