Business Operations Specialist-Publishing
Warner Bros. Discovery
Culver City, CAThis was removed by the employer on 6/16/2021 5:57:00 AM PST
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Full Time Job
Business Operations Specialist-Publishing (HBO Max)
Location: United States - California - Culver City
The Job
WarnerMedia seeks a Business Operations Specialist for the DTC Global Ops - HBO Max department.
The Business Operations Specialist (Publishing Ops) will support the day to day operations of the Publishing workstream, which is responsible for the content scheduling, uploading, and placement of assets on HBO Max. You will focus on bringing sound process development and project management to the HBO Max Publishing space. You will identify opportunity, adeptly navigate ambiguity, build strong cross-functional bridges between teams, and deliver repeatable, scalable processes that serve the needs of our cross functional partners and the business as a whole. You are diplomatic, tactical, and kind, someone who is detail-oriented but consistently keeps the bigger picture in mind. You are truly collaborative, always up for a new challenge, and enjoy making the business better for everyone.
The Daily
Biz Ops' roles and scope will evolve as the business does - adaptability and a wholehearted willingness to pivot and take on whatever is needed is essential.
• Lead day-to-day operations of special workflows to support HBO Max's Publishing team
• Develop and drive communications plans to keep all key stakeholders aware of upcoming build events, major title launches, planned tool improvements, etc.
• Maintain a thousand foot view of the end-to-end publishing workflows, offering an informed business perspective on questions and requests from cross-functional teams
• Support the documentation and creation of training materials for existing processes and make suggestions for enhancement and simplification as needed
• Triage issues found by Publishing, escalating as necessary and following them through to resolution
• Create and present impactful business-case storytelling for executives and stakeholders.
• Confidently lead efficient, effective meetings.
• Develop and improve metrics, streamlining the calculation and presentation of key performance indicators (KPIs)
• Maintain strong, trusted relationships within all of our cross-functional partners
• Be a champion for sensible, effective processes. Consistently monitor and enhance our current practices – both process and tools
The Essentials
• 2 years of experience in business operations, project management, content operations or similar
• Thrives in ambiguous, rapidly-evolving environments, constantly, proactively identifying opportunities for improvement; start-up experience a plus.
• Exceptional interpersonal skills, including negotiation and coalition building with cross-functional stakeholders.
• Strong knowledge of project management processes for governance and tracking; Familiarity with Agile/Lean methodologies is a plus.
• Familiarity with streaming services, digital supply-chain and content management systems (bonus points for experience with international and/or AVOD)
• Working knowledge of database, ticketing and project management tools such as Airtable, Monday.com, ServiceNow etc.
• Self-motivated, accountable, and impeccably organized.
The Perks
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands
The Perks
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer for eligible employees
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.