Salesforce Solutions Specialist
Warner Music Group
New York, NYThis was removed by the employer on 1/23/2020 1:30:00 PM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Music Category
Browse the Sales Category
Search for Salesforce Solutions Specialist jobs in New York-NY
Search all Salesforce Solutions Specialist postings
Full Time Job
Salesforce Solutions Specialist
Job Description:
Key purpose of role
Responsible for the administration and development of Warner Music Group's Salesforce Platform. Responsible for day-to-day management of the platform and leadership over continuous improvement initiatives.
Key responsibilities
• Act as the lead administrator supporting development and maintenance of the enterprise Salesforce Platform
• Administer and support platform dashboards, custom fields, workflows, reports, data models
• Support new project initiatives relating to Salesforce; learn and support customizations and system integrations
• Prescribe platform solutions to address specific business process needs
• Update and maintain system knowledge base
• Ensure platform remains stable and is aligned to Salesforce best practices
• Act as platform point of contact: Respond to end-user inquiries, manage access & permissions
• Manage platform configurations, maintenance, system testing, data integrity, backups, and other related tasks
• Own resolution of production issues; Identify and mitigate risks to the platform
• Manage change and enhancement requests; maintain and prioritize product backlog; identify customizations appropriately
• Support data flows aligned to the enterprise data strategy, lead data import and cleanup activities
Skills
/ experience required
• 3+ years as a Salesforce administrator or developer
• Proficiency in Apex, Apex Web Services and Apex Callouts preferred
• Related experience & familiarity with JavaScript, SOAP/REST APIs, other common technologies
• Experience in implementing AppExchange or other third party solutions.
• Salesforce Credentials (relevant to Administrators, Developers, App Builders)
• Bachelor's Degree in Business, Information Technology, or related field
• Experience in supporting end users
• Strong Project Management Skills