Coordinator, Ecommerce Operations
Warner Music Group
Burbank, CAThis was removed by the employer on 6/28/2018 6:29:00 PM PST
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Full Time Job
Coordinator, eCommerce Operations
Job Description:
A little bit about our team:
The E-Commerce Operations team is part of Warner Music Artist Services and is primarily responsible for the operations, execution and logistics of Artist webstores, ticketing and VIP packages.
Why this could be your next big break:
This position is a great opportunity to get in on the ground floor of the growing e-Commerce business. This job gives you experience in the inner workings of our platform and ultimately our stores.
Here you'll get to:
• Aid in operational tasks within the Magento admin including order management, fraud review, payment review and order reconciliation
• Assist in pulling reports for sales
• Assist e-Commerce Managers in adding new products to various ecommerce systems, upload images and manage product descriptions
• Support e-Commerce Managers in maintaining promotions
• Work with e-Commerce Manager to support monitoring of artist ticketing pages, lists and payment vendor grid
• Liaise with our customer service, fulfillment, and ticketing departments to ensure customer satisfaction is met in all aspects
Rockstar candidates will be able to:
• Pay explicit attention to detail
• Learn quickly
• Take initiative, see things that need to be done without being told
• Work efficiently to meet deadlines
• Thrive in a very time-sensitive, ''under-the-gun'' deadline-meeting capacity
• Think conceptually, while attending to details
• Ability to work in an open team environment
It would be music to our ears if you also had:
• A love of music and understanding of the ''fan'' mentality
• Knowledge of the music business and live music entertainment
• Excellent MS Office Skills – Proficient in Excel
• Experience with web-based software applications
• 1-2 years experience preferred
• College Degree preferred
Why join us?
Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.
It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music, every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.
Consider a career at WMG and be a part of one of the biggest forces in music today.
Love this job and want to apply?
Click the ''Apply'' link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.
Don't be discouraged if you don't hear from us right away. We're taking our time to review all resumes, and to find the best people for WMG.
Thanks for your interest in working for Warner Music Group. We love it here, and think you will too.
Warner Music Group is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances.
Copyright © 2018 Warner Music Inc.