Assistant Store Manager, Merchandising
Warner Bros.
New York, NYThis was removed by the employer on 9/9/2021 6:01:00 PM PST
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Full Time Job
Assistant Store Manager, Merchandising (Harry Potter Flagship)
Location: United States - New York - New York
Warner Bros. Studio Operations (WBSO) oversees the physical operations of the historic 110-acre main lot in Burbank including its 30 soundstages and 20-acre backlot, as well as production-related services including costume, set-dressing, construction, set lighting, catering, transportation, photography and much more. The production site also hosts tours for consumers offering guests intimate views at the inner workings of thriving entertainment studios.
The Job
WarnerMedia seeks an overnight Assistant Store Manager (Merchandising) for the Harry Potter Flagship Retail NY department.
The Daily
• Assists the Store Manager with interviewing, on-boarding, and training new employees
• Evaluates, coaches, and counsels store employees to meet all expectations
• Conducts store staff meetings and attends leadership meetings as needed
• Creates staffing and zoning plan for all associates within the store
• Manages all aspects of floor operations including visual merchandising as well as coordinating general maintenance of the facilities.
• Opens and / or closes the store, assigns cash drawers, and completes financials, audits, sales reports, and other relevant paperwork as needed
• Maintain a safe and clean work environment through coaching and education to ensure safety guidelines are adhered to
• Ensures that all team members develop an understanding of product knowledge and visual standards
• Responsible for opening/closing procedure of the store
• Responsible for inventory placement and replenishment strategy throughout the store
• Collaborates with logistics manager and visual merchandise manager on top selling products
• Drives continuous merchandising through team members actively through store business hours
• Is responsible for maintaining shrink to acceptable parameters
• Adheres to Company policies for all cash handling processes
• Oversees low and out of stock reports
• Responsible for maintaining acceptable parameters for controllable P&L categories
• Promotes a positive and seamless guest experience. Encourages team to engage with all guests and practice advance experience selling skills
• Handles and resolves all guest-related issues, ensures service standards, levels, and maximizes the customer experience
• Create strategy plans in place to innovate the customer experience
The Essentials
• Minimum 4 years of experience in premium retail, with 2 years in a supervisory or management role
• Exhibited proficiency for business acumen with exceptional customer service experience
• Good understanding of business and financial concepts and demonstrated ability to lead the team to drive results
• Established time management, prioritization, and organizational skills
• Ability to communicate clearly and effectively with a positive attitude
• Proficiency with Word, Excel, PowerPoint
• This is an overnight shift with typical shifts running Monday-Friday from 10PM-7AM
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts
The Perks
• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer for eligible employees
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.