Fall Intern - Cast Activities, Recognition & Experience

Part Time Unpaid Internship
Job Summary:

Responsibilities:

Be a part of a transformative team and culture…
In this role, you will be responsible for, but are not limited to, assisting with the planning of a variety of global events from Service Celebrations and The Walt Disney Legacy Program to company-wide distributions. Events will include Canoe Races Of the World, Canoe Sprints, Magic Backstage, Spring Fling, Goofy's Mystery Tour, Fall Family Block Party, Cast Splash and more. You will also assist with our Cast Activities Volunteers. Interns will be expected to interact with guests through a high volume of calls or emails and providing exceptional guest service during events. Phone calls and emails will consist of answering questions or confirming guest event R.S.V.P's. You will support the team in the day-to-day tasks important to the success of the events. Your responsibilities could also include, but are not limited to marketing, volunteer scheduling, event set-up and breakdown, event monitoring, event participation, and much more.

Basic Qualifications:

What You Bring to the Role…
• Event coordination experience & positive attitude
• Minimum of 6 months Walt Disney World or Disneyland Resort experience
• Knowledge of Microsoft products (Excel, Word, Outlook, PowerPoint)
• Proficiency with social media like Facebook and Twitter
• Strong verbal and written communication skills, including telephone etiquette skills
• Strong organizational skills with attention to detail
• Strong Guest Service skills
• Familiarity with the Walt Disney World Resort property
• Ability to handle confidential information
• Willingness to do some physical labor with ability to lift 40 pounds,
• Must hold a valid U.S. driver's license. Operating a company vehicle is required for this role. Candidate must be willing and able to operate a company vehicle under inclement weather, including minimal lighting.
• Ability to stand for long periods of time

Preferred Qualifications:

• Prior participation in Cast Activities or Events
• Fluency in the Spanish and/or Haitian Creole

Required Education

Currently earning a college/university degree as a junior or senior (and up to 6 months after graduation) for a major in Special Events, Recreation, Leisure Studies, Marketing, Public Relations, H.R. Management, Hospitality or similar major.

Additional Information:

Internship Eligibility:
• At the time of application, must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months OR currently participating in a Disney College Program or Disney Professional Internship
• Must be at least 18 years of age
• Must not have completed one year of continual employment on a Disney internship or program.
• Must possess unrestricted work authorization
• Must provide full work availability
• Must provide own transportation to/from work
• Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length: The approximate dates of this internship are June 2020 through January 2021. Interns must be fully available for the duration of the internship, 40 hours per week, as this is a full-time internship.

Recommendation –
Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview.

Additional Information:

The positions offered through this posting are all located at the Walt Disney World® Resort located near Orlando, FL. A limited amount of company-sponsored housing may be available on a first-come, first-served basis .

This position is a legal entity of Walt Disney Parks & Resorts, an equal opportunity employer.

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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