Manager, Global Streaming Insights
ViacomCBS Networks International
New York, NYThis was removed by the employer on 11/29/2021 1:01:00 PM PST
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Full Time Job
ViacomCBS Networks International (VCNI), a unit of ViacomCBS Inc. (NASDAQ: VIAB, VIA), is comprised of many of the world's most popular multimedia entertainment brands, including MTV, MTV LIVE HD, Nickelodeon, Nick Jr., Comedy Central, Paramount Channel, BET and more. ViacomCBS brands reach more than 3.8 billion cumulative subscribers in 180 countries and territories via more than 200 locally programmed and operated TV channels and more than 550 digital media and mobile TV properties, in 40 languages.
ViacomCBS Global Streaming Insights is responsible for developing a deep understanding of ViacomCBS streaming audiences around the world, then disseminating those findings within the company. Through multi-country research and insights initiatives, we support the ViacomCBS Networks International corporate teams. We collaborate with consumer insights teams in the US and abroad to champion regional findings and coordinate global results, contributing to ViacomCBS's vast audience expertise.
Are you looking for an opportunity to impact content and strategy for some of the world's most iconic media brands? The ViacomCBS Global Streaming Insights Team is seeking an enthusiastic Manager, Global Streaming Insights to lead certain international consumer insights projects and support others on behalf of ViacomCBS's streaming brands, Paramount and Pluto TV. The Manager will help support the team's responsibility for providing consumer-driven insights on the rapidly changing, complex media and entertainment landscape and will work on projects covering a wide range of streaming as well as general audience insight. The position requires excellent analytical skills and superior attention to detail as well as the ability to see patterns and connect insights among consumers. Experience leading primary consumer insights projects and experience internationally is preferred. Passion for media is a must!
Overview & Responsibilities
• Working closely with Vice President and the wider team to craft, field, coordinate, analyze and disseminate qualitative and quantitative research projects including surveys, focus groups, online research, ethnographies, and trend analyses. Subjects primarily focus on streaming behaviors, but could also extend to media and technology developments and usage as well as general audience insight areas
• Conduct delegated primary and secondary research projects in-house or through external vendors; engage, direct and supervise vendors where applicable; infuse ViacomCBS perspective into projects; ensure outcomes are insightful and deliver on business needs; shape output to 'bring the audience to life' and champion the wide communication of results throughout the organization
• Create insights presentations using both primary and secondary data sources (e.g. Ampere, Globalwebindex, Parks Associates, eMarketer, MRI or other third-party research vendors) that tell compelling, strategic stories about consumer behavior
• Work closely with wider research and insights teams to demonstrate developments, systems, and processes where possible as well as roll out information/projects
• Complete delegated RFP processes and administrative tasks for primary research projects including Purchase Orders, Finance, and Legal processes
• As part of the insights team, contribute to the maintenance and expansion of insights tools and systems for usage of the wider business
Basic Qualifications
• Bachelor's degree
• 4 years of experience in consumer insights, preferably in the media space
• Experience with syndicated reporting databases and tools such as MRI or any crosstab product such as SPSS
• Must be fluent in MS Office; possess expertise with PowerPoint, Excel
Additional Qualifications
• Working knowledge of primary research approaches
• Experience working in an international environment
• The ability to lead multiple projects and changing priorities effectively in a complex, fast-paced business environment
• Positive approach, strong interpersonal skills and ability to form strong professional and working relationships
• Proficiency in Spanish, with excellent written and verbal communication skills is a plus
• Strategic problem solver with strong analytical skills and the ability to find and tell a clear story based on data
• Self-starter who is upbeat & hardworking, adaptable & customer-oriented
• Naturally curious, collaborative, and passionate about consumer behavior and the media industry
• Must work well under pressure and be able to meet multiple deadlines simultaneously
• High attention to detail and accuracy
• Ability to manage and work both independently and as part of a team
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