VOD Operations Supervisor
ViacomCBS
London, UKThis was removed by the employer on 3/25/2018 3:55:00 PM PST
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Full Time Job
VOD Operations Supervisor – Permanent
Camden Town, London
Get ready to lead and inspire our highly skilled VoD team!
We have an exciting opportunity to join us as Supervisor in our London HQ. Leading a team of assistant and coordinators you will be responsible for ensuring that all programme materials are delivered to all platforms, meeting or exceeding contract levels.
You’ll have proven experience managing and leading a team in a customer facing delivery role and enjoy managing a team.
A key part of this role is working closely with the Senior Manager as well as internal and external partners to ensure clients are on-boarded and operationally tested according to spec and inline with Commercial deadlines.
If you have Broadcast Experience and are an experienced people manager then apply below!
Additional Responsibilities
Include;
• Maintain regular communication with external Platforms and VIMN teams to ensure they are regularly updated on the status of deliveries and proactively manage any issues
• Manage testing of new delivery workflows with all relevant departments for new deals and sign off as accurate on behalf of VIMN and 3rd party client
• Identify opportunities for innovation and initiates and/or executes projects to implement innovations within the team
• Review operational workflows where necessary, in collaboration with VOD co-ordinators, to continually improve efficiency and output
• Be adaptable to work with the team to deliver against new VOD initiatives, whether that be new platforms, schedules, commercial deals or development
• Monitors service performance and team output to ensure consistent quality in line with brand/VIMN requirements
• Manages and maintains complete, accurate and up-to-date documentation about the teams responsibilities and workflows
Role Specific Skills/Attributes;
• Previous demonstrable leadership experience of leading a team in a customer facing delivery role is essential
• Excellent communication skills, both written and oral
• Knowledge of the current and evolving requirements in VOD industry and have knowledge / skills how to onboard / implement VOD platforms and translate this into clear workflows
• Knowledge of Photoshop essential, knowledge of Premiere Pro desirable
• Whats’ On knowledge desirable
• Keen attention to detail and high degree of accuracy
• Self motivated and reliable with a professional, proactive approach to work
• Able to take initiative and juggle conflicting priorities
• Excellent influencing, planning and organisational ability
VIMN Core Competencies:
• Is direct and honest in dealing with others
• Treats all people with respect and fairness
• Acts consistently with their words
• Follows ethical business practices
• Works effectively through job and organisation changes
• Deals constructively with frustration and stress, maintaining a professional and positive manner
VIMN Values
• Creative Excellence
• Integrity
• Passion & Optimism
• Teamwork & Transparency
• Citizenship
• Flawless Executive
• Innovation
• Accountability
This job description is a guide to the work you will be initially required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment and as your experience grows you will be expected to broaden your tasks, suggest improvements, solve problems and enhance the effectiveness of the role. THIS FORM SUMMARISES THE MAIN ASPECTS OF THE JOB BUT DOES NOT COVER ALL THE DUTIES THAT THE JOB HOLDER MAY HAVE TO PERFORM.