Facilities Coordinator
ViacomCBS
London, UKThis was removed by the employer on 1/3/2020 8:14:00 AM PST
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Full Time Job
WHAT IS THE ROLE
The role of Facilities Co-ordinator is essential to smooth operation the department and to ensure a quality service is provided to all departments within our Hawley Crescent campus.
To have an understanding of the provision of good customer service. The successful candidate must be a good communicator with strong negotiation skills, personable, friendly, and professional with excellent organisational skills and the ability to prioritise tasks. To provide support to the Facilities Management across a range of tasks as designated.
Responsibilities
will include:
• To act as first point of contact both internally and externally for the Facilities department, and to action standard faults and requests within limits of authority.
• To learn all department responsibilities and cover other staff absences should the need arise
• To monitor/maintain and create purchase order requisitions as required to be signed off by the Facilities Management
• To carryout daily walkarounds; ensuring that all floors are clean, tidy and free of hazards at all times.
• To proactively manage the building – instigation projects and processes where necessary in your area
• To undertake delegated departmental projects from investigation through to making recommendations and implementation.
• To maintain meeting rooms to high standard, ensure all equipment present and working on a daily basis
• To liaise and manage engineers / contractors on a daily basis and expedite any problems with the services provided by them to a satisfactory conclusion.
• To coordinate small office moves, causing minimal disturbance to staff and a smooth process.
• To ensure that all Health & Safety noticeboards are regularly reviewed
• To ensure that all Health & Safety and Security measures are maintained in accordance with legislation & company procedures
• To work positively and communicate professionally across the team in order to make an effective contribution to team tasks and team spirit.
• Other additional duties as required by management
WHAT SKILLS DO YOU NEED
Communication: Communication style that allows positive and open dialogue with customers and employees. Shares and receives information in a polite and friendly manner. Communicates clearly, concisely and presents information professionally. Excellent written and spoken communication abilities. Knowledge of computers and relevant software applications i.e. Outlook, Powerpoint, Word, Excel.
Customer Focus: Commercially aware and knowledgeable in industry standards, with clear understanding of the ‘internal customer’. Creates and sustains mutually beneficial relationships enabling the business to gain maximum value. Develops excellent understanding of individual needs, concerns and demonstrates the added value of the service provided
Team Working: Excellent interpersonal skills. Builds networks and relationships across the organisation and works co-operatively with others towards a shared, common goal.
Initiative: Pre-empts problems, captures opportunities and takes initiative. Takes ownership for responsibilities, including actions and outcome. The ability to work under pressure. Proactive and quick to learn.
Planning and Organisation: Establishes priorities and develops clear, efficient and logical approaches to meet set deadlines and to achieve goals.
Innovation and Problem Solving: Is able to continuously identify opportunities for process improvements and maintains a sense of pace and urgency so that actions and initiatives are implemented
Attention to Detail: High level of organisation, with the ability to multi task and prioritise workload.
Ensures that information is correctly processed, presented and complies with relevant internal/external processes, procedures and regulatory requirements.
WHAT ARE OUR BENEFITS
In addition to having an exciting opportunity to join the Viacom family we offer some fantastic benefits such as;
• Private Medical Insurance: You will be eligible for our full Private Medial Cover (From 3 months)
• Season Ticket Loan: We’ll pay for your season travel card up front and you can pay us back across the year
• TV Package Discount: If you subscribe for the likes of Sky and Virgin Media, you’ll get £20 off your bill
• Pension Scheme: You will be eligible for our Pension Scheme from day one, as long as you are contributing to this, we’ll top this up with a voluntary contribution from us
• Discounted Gym Membership: We offer discounts to a number of Gyms
• Discounts at Local Shops and Restaurants: Whether you need a new pair of shoes or just want something tasty for lunch, we partner with a number of local businesses to offer us a discounted rate
• Access to Reward Gateway: With heaps of discounts on everyday shops, restaurants and household suppliers
WHAT ARE OUR VALUES
Our values, and their related behaviours, guide how we show up to work each day and help ensure that we all treat each other with respect. We want these to feel relevant to all of our employees and all parts of the business, as we believe that when these behaviours are achieved, we are the best we can be. The three values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward.
BRAVERY
• Creativity: Push beyond the expected
• Passion: Stand up for what you believe in
• Risk-Taking: Take smart choices
EMPATHY
• Inclusion: Embrace diverse perspectives
• Collaboration: Work together as one team
• Innovation: Use insights to drive the business
HONESTY
• Trust: Assume best intentions
• Transparency: Communicate clearly and openly
• Accountability: Deliver, and own the outcome