Facilities Coordinator
ViacomCBS
London, UKThis was removed by the employer on 4/24/2019 3:55:00 PM PST
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Full Time Job
WHO ARE YOU
There are lots of people here doing all sorts of jobs and we believe that having all kinds of people from all kinds of backgrounds makes this a great place to work. We have a number of Employee Resource Groups that look to support our employees from all walks of life and who face common challenges in the workplace and we hold tons of events all your round to nurture the best possible, inclusive environment.
WHAT ABOUT THE DEPARTMENT
This role is based within the Planning Design and Office Services Department and reports to the department Director. The Facilities Coordinator is part of a team of six, responsible for the soft services. There is also a team of Building Services Engineers, as well as outsourced services for Security, Cleaning, Catering, Post room & Reception.
WHAT IS THE ROLE
The role of Facilities Coordinator is essential to the smooth operation of the department and in ensuring that a quality service is provided to all departments within our Hawley Crescent campus.
You will support to the Facilities Management across a range of designated tasks and consistently provide good customer service. A great communicator with strong negotiation skills, you will be personable, friendly, and professional with excellent organisational skills and the ability to prioritise tasks.
Responsibilities
will include:
• Acting as first point of contact both internally and externally for the Facilities department, auctioning standard faults and requests within limits of authority
• Learning all department responsibilities and covering other staff absences should the need arise
• Monitoring/maintaining and creating purchase order requisitions as required to be signed off by the Facilities Management
• Managing the Facilities Helpdesk with the team, co-ordinating and ensuring that facilities services are run effectively and efficiently
• Carrying out daily walkarounds, ensuring that all floors are clean, tidy and free of hazards at all times
• Maintaining meeting rooms to a high standard, ensuring all equipment present and working on a daily basis
• Liaising and managing engineers / contractors on a daily basis, expediting any problems with the services provided by them to a satisfactory conclusion
• Undertaking delegated projects from investigation through to making recommendations and implementation
• Coordinating small office moves, with minimal disturbance to staff and a smooth process
• Ensuring that all Health & Safety noticeboards are regularly reviewed
• Working positively and communicating professionally across the team to make an effective contribution to team tasks and team spirit
• Ensuring that all Health & Safety and Security measures are maintained in accordance with legislation & company procedures
• Proactively managing personal development to increase your performance levels and provide opportunities for career development
• Other additional duties as required by management
WHAT SKILLS DO YOU NEED
Communication: Communication style that allows positive and open dialogue with customers and employees. Shares and receives information in a polite and friendly manner. Communicates clearly, concisely and presents information professionally. Excellent written and spoken communication abilities. Knowledge of computers and relevant software applications i.e. Outlook, PowerPoint, Word, Excel.
Customer Focus: Commercially aware and knowledgeable in industry standards, with clear understanding of the ‘internal customer’. Creates and sustains mutually beneficial relationships enabling the business to gain maximum value. Develops excellent understanding of individual needs, concerns and demonstrates the added value of the service provided
Team Working: Excellent interpersonal skills. Builds networks and relationships across the organisation and works co-operatively with others towards a shared, common goal.
Initiative: Pre-empts problems, captures opportunities and takes initiative. Takes ownership for responsibilities, including actions and outcome. The ability to work under pressure. Proactive and quick to learn.
Planning and Organisation: Establishes priorities and develops clear, efficient and logical approaches to meet set deadlines and to achieve goals.
Innovation and Problem Solving: Is able to continuously identify opportunities for process improvements and maintains a sense of pace and urgency so that actions and initiatives are implemented
Attention to Detail: High level of organisation, with the ability to multi task and prioritise workload.
Ensures that information is correctly processed, presented and complies with relevant internal/external processes, procedures and regulatory requirements.
WHAT ARE OUR BENEFITS
In addition to having an exciting opportunity to join the Viacom family we offer some fantastic benefits such as;
• Private Medical Insurance: You will be eligible for our full Private Medial Cover (From 3 months)
• Season Ticket Loan: We’ll pay for your season travel card up front and you can pay us back across the year
• TV Package Discount: If you subscribe for the likes of Sky and Virgin Media, you’ll get £20 off your bill
• Pension Scheme: You will be eligible for our Pension Scheme from day one, as long as you are contributing to this, we’ll top this up with a voluntary contribution from us
• Discounted Gym Membership: We offer discounts to a number of Gyms
• Discounts at Local Shops and Restaurants: Whether you need a new pair of shoes or just want something tasty for lunch, we partner with a number of local businesses to offer us a discounted rate
• Access to Reward Gateway: With heaps of discounts on everyday shops, restaurants and household suppliers
WHAT ARE OUR VALUES
Our values, and their related behaviours, guide how we show up to work each day and help ensure that we all treat each other with respect. We want these to feel relevant to all of our employees and all parts of the business, as we believe that when these behaviours are achieved, we are the best we can be. The three values are intertwined and work together to drive the business outcomes we seek, and once combined we believe these will power our company forward.
BRAVERY
• Creativity: Push beyond the expected
• Passion: Stand up for what you believe in
• Risk-Taking: Take smart choices
EMPATHY
• Inclusion: Embrace diverse perspectives
• Collaboration: Work together as one team
• Innovation: Use insights to drive the business
HONESTY
• Trust: Assume best intentions
• Transparency: Communicate clearly and openly
• Accountability : Deliver, and own the outcome