Learning & Development Coordinator
Universal Music Group
Kings Cross, UKThis was removed by the employer on 7/25/2019 5:22:00 AM PST
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Full Time Job
Description
Job title: Learning & Development Coordinator
Responsible to: Head of Learning & Development
Department: Human Resources
Location of work: King’s Cross, London
Music is Universal
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, please email
The A Side: A Day in The Life
The L&D Coordinator supports the L&D team by proactively planning, coordinating and delivering a wide range of learning and development activities across the business. Under the guidance of the Head of L&D, the L&D Coordinator role will gain exposure to the business by providing advice and support in addition to administering and reporting on all L&D activities.
As a people person (in the true sense, not the cliche), you enjoy embedding yourself into a business, uncovering and diving deep into employee challenges, goals, skills and more. Your mindset is solutions-led, and you’re committed to keeping open communication across the business, including feeling confident challenging what we are doing and why. This is a visible role that requires a highly proactive approach, requiring a combination of analytical thinking alongside a creative, growth mindset.
The B Side: Skills & ExperienceBe organised
• Working accurately, and at pace to deliver a highly effective administration/coordination service.
Be collaborative
• Supporting the L&D team to develop, deliver and project-manage development activities across the organisation.
• Working with the L&D team to create bespoke learning and development solutions.
• Assisting the L&D team to facilitate and present specific workshops.
Be authoritative
• Provide guidance and advice relating to personal development.
Person specificationEssential
• Highly organised with proven administration skills and a strong attention to detail.
• Time and priority management: proven ability to manage a high volume of tasks with conflicting deadlines.
• Constantly analyses ways of working and challenges self and others to improve.
• Ability to develop strong working relationships across various levels throughout the organisation.
• Personally credible: considers how to best add value and ensures own expertise is sufficiently developed to do so.
• Proven experience of working under pressure in a calm, efficient and organised manner.
• Ability to communicate strongly at all levels, both verbally and in writing.
• Demonstrates outstanding customer service skills: dealing with telephone queries, emails and face-to-face requests politely, efficiently and effectively.
• Uses initiative to make suggestions and recommendations.
• ‘Completer-finisher’ mentality: taking personal accountability for delivery.
• Graduate level - HR/psychology degree preferred.
• CIPD qualified or part qualified.
• Able to demonstrate a good understanding of HR policies and procedures and has the ability to practically apply knowledge in the workplace.
• Proficient in the use of Microsoft Office; particularly Word, Excel, PowerPoint and Outlook.
Bonus Tracks: Your Benefits
• Group Personal Pension Scheme (between 3% and 9%)
• Private Medical Insurance
• 25 paid days of annual leave
• Interest Free Season Ticket Loan
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the
jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.