Business Process Analyst
Universal Music Group
Kings Cross, UKThis was removed by the employer on 3/7/2019 9:22:00 AM PST
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Full Time Job
Description
Job title: Business Process Analyst
Responsible to: Senior Director Finance Operations
Department: Finance Operations
Location of work: London, Kings Cross
Main purpose of role
In our global Finance Operations organisation, you will join a team of experienced business process analysts and will work on the optimization of global finance processes and the rollout of the SAP FICO ERP system with the associated (interfaced) systems.
Key Responsibilities
In a team of Business Process Analysts, the candidate “owns” one or more processes around Order-to-Cash, Tax and HR. This means that the occupant:
• understands each step of the end to end process, understands the roles and responsibilities of all participants in the process and understands the strengths and weaknesses / pain points of the process;
• understands the software available to support each of these steps, which requires knowledge of the software’s functionality and understanding of its limits without having the in-depth expertise to develop the software;
• is able to distinguish between customer requests and the actual underlying business requirements;
• quickly understands the customers’ business environment, proactively assesses its strengths and weaknesses and is able to recommend areas of improvement;
• understands requirements articulated in non-technological language, assess where current software does not fulfill these and visualize possible solutions;
• is able to critically evaluate customer requests where these deviate from Best Practice / Template solutions and challenge the customer’s paradigms without neglecting real opportunities to improve the template solution;
• can work together with the technical Solution Architects / developers to establish the technical solution and analyze tradeoffs between development cost / system performance and customer requirements;
• Is able to confidently present to the business on technical matter and is able to translate technical terms into business terminology
• Is able to prepare and maintain training materials and documentation
• manages the communication between the customers and the technical teams / developers;
• oversees and steers the migration logic, simulations and documentation during a country rollout project.
Person specification
Essential
• Experience with SAP rollouts in Order-to-Cash & Tax area
• Solid experience in Financial Accounting including Accounts Receivable
• Strong command of English language (second language is desirable)
• Excellent communication and people skills
• Excellent presentation skills
• The ability to take ownership of problems and independently find solutions
• Proactive in managing workload in a dynamic environment
• Can be assertive at appropriate times
Desirable
• Accounting qualification (ACA or equivalent)
• Experience in the media / content industry
*Please Note – this role will require (limited) global travel.
Diversity and inclusion
Universal Music is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on grounds of their sex, race, disability, sexual orientation, religion, belief or age.
Disclaimer
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.