Account Director
Universal Music Group
Santa Monica, CAThis was removed by the employer on 1/27/2022 7:22:00 AM PST
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Full Time Job
Description
We are seeking an Account Director to work across our clients’ stores to ensure best-in-class merchandising services are executed for our clients. You will have the opportunity to work with some of the most successful artists and entertainment companies in the world, and to work with emerging digital music and entertainment technologies. You will have opportunities to submit ideas and processes for the company to utilize into the future.
How you’ll CREATE:
• Oversee account management for accounts, delegate responsibility and client ownership to team of account leads and other supports.
• Help to coordinate the setup and launch of new client stores and products, including successful completion of the appropriate setup/checklists as needed.
• Work with all department stakeholders as needed to ensure successful campaigns, including:
• The Store Manager to ensure successful campaigns.
• Ecommerce Fulfillment Manager to obtain proper insight to shipping and handling.
• With Merchandising Production Manager on Product sourcing and product re-orders.
• Work with marketing team members and store managers to ideate and create unique, topical merchandise for clientele and create store specific release schedules.
• Maintain positive working relationships with clients and partners – specifically within UMG.
• Organize team priorities and react quickly to ever changing needs and deadlines.
• Handle one-off, platform-wide updates to all shops as needed.
• Drive professional development of and report to senior management on performance of team members.
Bring your VIBE:
• Bachelor’s degree in business, merchandising, or a related field
• 1-2 years’ experience in account management in merchandising, ecommerce, music business, or related field required
• Account management & client communication
• Team management
• Merchandise operations
• Extremely detail oriented
• Intermediate knowledge of inventory and sales reporting
• Strong analytical skills
• Proficient in Excel & Microsoft Office
• Self-starter who can complete tasks with minimal supervision
• Knowledge of e-commerce platforms - specifically Shopify and Magento
• Very strong communication skills
• Works well with a team
• Highly organized
• Good with tight timelines and strict deadlines
• Motivated, takes initiative, and is looking to grow within the company
• Easily adjusts to shifting priorities
• Front and back end development skillset a plus
• Trustworthy with sensitive information
Perks Playlist:
• Competitive Compensation Package including Salary, Benefits and Generous 401k Savings Plan
• Paid Time Off – Paid Holidays, “Winter Break”, Summer Fridays
• Student Loan Repayment Assistance
• Employee Developmental Support
• Annual Gym Reimbursement Package
• Pet Insurance, plus much more!
Universal Music Group is an Equal Opportunity Employer
All UMG employees are currently required to be fully vaccinated against COVID-19 before entering any Company offices unless they have been approved for an exemption or unless prohibited by applicable law
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.