Intern - Assistant, Volunteer & Resources
Toronto International Film Festival
Toronto, ONThis was removed by the employer on 10/1/2018 8:59:00 AM PST
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Part Time Unpaid Internship
Submission Deadline: September 28, 2018
We are currently hiring for the position of:
ASSISTANT, VOLUNTEER & INTERN RESOURCES
Reporting to the Manager, Volunteer and Intern Resources, the Assistant with provide administrative support in the TIFF Volunteer department in the areas of volunteer recruitment, training, scheduling, and supervision.
Responsibilities
• Lead administration for several volunteer teams year-round and for various events and festivals; including the Toronto International Film Festival and Docent Volunteers
• Liaise with staff from respective departments to develop volunteer position descriptions and shift schedules; track volunteer attendance and ensure minimum term requirements are met
• Oversee Volunteer Office Communications: respond to high volume of emails, phone calls and in-person inquiries; update information on online database and social media platforms
• Provide administrative support in a busy office environment including minute-taking for departmental meetings, contributing to the development of surveys, orientation/training materials and presentations, formatting departmental records (Excel spreadsheets, GoogleDocs, and Volunteer database)
• Assist with the intake of online volunteer applications, including screening and interviewing of candidates while adhering to strict timelines
• Accurately manage all departmental database information including maintenance of volunteer service records, volunteer schedules, performance notations and account updates
• Assist with facilitation of on-site and off-site volunteer sessions, including conducting research and writing speaking notes
• Assist in facilitating volunteer orientation and training sessions, including communicating TIFF Volunteer Programme information to large and diverse audiences
• Assist with the logistics and execution of volunteer recognition events
• Participate in the training and supervision of interns, co-op students and volunteers working in the Volunteer Office
• Provide administrative support for various elements of the TIFF Internship Programme
• Create a comfortable, inclusive and welcoming atmosphere where all staff and volunteers feel appreciated and engaged
Minimum Requirements
• 1 or more years of administrative experience. Highly proficient computer skills (knowledge of Keynote, Word, Excel, Gmail, Google Docs, InDesign etc.)
• 1 or more years of proven experience working with volunteers is an asset
• Proven experience working with contact or scheduling databases (experience with an online volunteer management tool is an asset)
• Excellent communication skills (through email, in-person, and telephone)
• Previous experience maintaining a heavy workload, successfully overseeing multiple projects at one time
• Comfortable working in a fast-paced environment and adapting to frequently changing priorities
• Comfortable speaking with large groups of stakeholders in a personable and professional manner
• Able to accommodate a flexible work schedule, evening work and weekend work is required
Contract Dates
• 1 year contract starting in October 2018
How to Submit & Application Deadline
• Please submit cover letter, resumé and the names and phone numbers of 3 references as one (1) PDF or Word document, by 5pm on Friday, September 28, 2018.
• All applications must be submitted online
• Please note in your cover letter where you saw this job posting.
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-in inquiries please. All applications are considered confidential.
TIFF is an equal opportunity employer and is committed to providing accommodations in our hiring process for people with disabilities. If you require an accommodation, please inform us in advance and we will work with you to meet your needs.