Front Of House Assistant
Toronto International Film Festival
Toronto, ONThis was removed by the employer on 7/22/2023 5:59:00 AM PST
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Full Time Job
Front of House Assistant (External Venues)
We are currently hiring for the position of:
FRONT OF HOUSE ASSISTANT
TIFF Front of House staff are responsible for setting up venue operations, welcoming visitors, providing information, managing line-ups, starting films on time, and ensuring the quick and safe movement of large groups of people for TIFF screenings and events. The Front of House teams provide attentive and professional assistance to venue management, the technical team, filmmakers, sales, industry & press delegates and Festival staff. Front of House staff must remain calm, cool, collected and maintain a friendly and approachable attitude at all times. These roles require individuals with the ability to multi-task and think on their feet in a fast-paced, often high-stakes team environment.
RESPONSIBILITIES:
• Each FOHA is responsible for one or more of the following areas: ticket purchaser lines, ticket holder lines, first entry points and press & industry lines.
• FOHAs will assist TIFF Front of House Representatives, may assist in crowd management, and usually oversee volunteers. These duties can vary significantly, depending on the venue and position assigned .
RATE OF PAY:
• $16.75/Hourly
TARGET CONTRACT DATES:
• August 14, 2023-September 18, 2023
MINIMUM REQUIREMENTS:
• Experience in a customer service role.
• Previous experience working for an arts & culture organization, Festival, or large scale event.
• Ability to work within a team and manage situations under pressure will be the keys for success.
• Enthusiastic, ambitious, and openness to learn and work in a team environment with a positive attitude.
• Expect to be active and outdoors through the shift – rain or shine.
• Must be able to attend all training sessions (Training session schedule TBC).
• Must be able to work full time, without conflicts between September 7 – 18, 2022
HOW TO SUBMIT & APPLICATION DEADLINE:
• All applications must be submitted online through TIFF’s Career Centre.
• Please upload your cover letter and resumé as PDF(s), before the deadline of July 20, 2023.
CLOSING:
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.
C andidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.