Corporate Entertainment Coordinator
Toronto International Film Festival
Toronto, ONThis was removed by the employer on 2/27/2019 12:59:00 PM PST
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Full Time Job
Corporate Entertainment Coordinator, Corporate Partnerships (Accounts)
Submission Deadline: Wednesday, February 27, 2019
We are currently hiring for the position of:
Corporate Entertainment Coordinator, Corporate Partnerships (Accounts)
The Corporate Partnerships Team is responsible for generating revenue opportunities for TIFF, including TIFF Bell Lightbox year-round and the Toronto International Film Festival. Reporting to a Senior Manager, Corporate Partnerships, the candidate is responsible for servicing, renewing, upgrading and stewarding TIFF's corporate entertainment partners and ticket-buyers (approximately 30 accounts), largely for the Festival in September.
This position is ideal for an individual who has a specific interest in hospitality and corporate entertainment.
Responsibilities
• Partner Stewardship:
• Provide strategic leadership for a portfolio of corporate entertainment accounts, ensuring that the business objectives of both TIFF and corporate partners are achieved
• Oversee the execution of partnership agreements, ensuring the delivery of all tickets and benefits
• Ensure all terms of partnership agreements are fulfilled and that the highest level of account service is delivered
• Build positive relationships with all corporate partners
• Advise on initiatives to improve systems and processes supporting TIFF's ability to generate revenue and manage partner relationships effectively
• Work collaboratively with all relevant TIFF departments to implement and fulfill partner obligations and ensure deliverables are met against partner agreements
• Ensure that a record of all contractual benefit terms is captured in the partner database and communicated to other departments throughout TIFF
• Ensure Welcome packages and post event analysis Summary Reports are distributed to each partner in a timely fashion
• Work closely with sales team to ensure smooth transition in the handover of new partners
• Track, report and contribute to expense/revenue budget management
• Ensure confidentiality of all corporate partnership contracts and agreements
Partner Renewal:
• Maintain appropriate levels of renewal as set out in annual Performance Agreement
• For partner renewal, analyze benefits vs. partnership value on annual basis and make recommendations regarding pricing and benefits
• Identify and present new partnership opportunities for current partners that bring additional value to TIFF and the partner
• Ensure that legal documentation exists to reflect all mutually agreed upon terms of the partnerships
• Ensure that invoice requests are sent out in a timely manner
Department Operations and Team Responsibilities:
• Track revenue and expenses for your accounts and ensure all annual targets are met within budget
• Work with Accounting to ensure invoices are paid by partners before benefits are released
• Understand that all partner contracts are confidential and are not to be copied or leave TIFF property.
• Attend and participate in weekly Accounts team meetings and monthly Corporate Partnerships meetings
• Contribute ideas to ensure team targets are met
• Maintain easily accessible files
• Attend weekly meetings with Senior Manager
Minimum Requirements
• Minimum three years of sponsorship, hospitality or relevant relationship management experience
• Related post-secondary education
• Proven track record of successfully servicing C suite and Executive level clients, establishing and growing client relationships
• Outstanding organizational skills and attention to detail
• Exceptional interpersonal skills and a commitment to quality customer service
• Outstanding organizational skills and attention to detail
• Excellent written and verbal communication skills
• Confidence and persuasiveness in presenting and up-selling to existing partners
• Self-motivated; works independently and collaboratively as part of a team
• Provide direction and support in effectively delegating tasks to volunteers, Interns and Seasonal staff where appropriate.
• Negotiating skills and ability to diplomatically work with multiple stakeholders
• Imaginative and Innovative problem solver
• Experience with CRM an asset
• Adaptable to a flexible schedule including some evenings and weekends
Start Date
• March 2019
How to Submit & Application Deadline
• Please submit cover letter, resumé as one (1) PDF or Word document, by 5pm on Wednesday, February 27, 2019.
• All applications must be submitted online through the posting found on our website tiff.net/careers.
• Please note in your cover letter where you saw this job posting.
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted. No telephone or walk-in inquiries please. All applications are considered confidential.
TIFF is an equal opportunity employer and is committed to providing accommodations in our hiring process for people with disabilities. If you require an accommodation, please inform us in advance and we will work with you to meet your needs.