Paid Intern - Information Technology Support Service
The Arizona Diamondbacks
Phoenix, AZThis was removed by the employer on 6/1/2021 12:24:00 PM PST
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Part Time Paid Internship
Intern, Information Technology Support Service
Duration: 1 year
Rate: $12.15 per hour
Hours: 20 hours per week
Location: Chase Field/ Phoenix, AZ
Internship Requirements:
Must be a Student, pursuing a degree from an accredited college. (If you do not meet the internship requirements, please do not apply.)
Primary Duties:
• Help desk support
o Printer support and management
o Documentation of Policies & Procedures
o Desk Phone / Smartphone Setup and support
o Inventory Management
o Desktop / Laptop Setup and Support
o Workstation Refresh
o Basic Network Support
o Ability to resolve computer issues
• Assist with IT Projects as Instructed
• Creation of End User Training materials
Qualifications:
• Superior customer service skills are a must
• Excellent communication skills required, both written and verbal
• Superior telephone manner and etiquette are necessary
• Superior computer skills
o Microsoft Windows 10
o Microsoft Office Products
o Application Install and troubleshooting
• Understanding of Cloud Based Computing Concepts and basic troubleshooting
• Understanding of Networks Concepts and basic troubleshooting
• Ability to work independently or as part of a team and ability to take direction is a must
• Ability to multi-task and still complete projects in a timely manner.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.