Account Manager
Tastemade
London, UKThis was removed by the employer on 3/19/2019 10:14:00 PM PST
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Full Time Job
Account Manager (Contract)
We're seeking an Account Manager to support the Sales Team in meeting their objectives and provide a high level of customer service to clients.
The right candidate will work hand and hand with Account Directors to build and maintain strong relationships with new and existing clients and agencies. The ideal candidate must have experience in digital advertising, and be able to translate client goals and objectives into effective online advertising experiences. The role will be responsible for managing campaigns through the full sales cycle - from agency canvassing to post-IO execution.
Who you are:
• Project Manager. You're experienced managing multiple projects independently in a fast-paced environment.
• Self Driven. You're proactive, energetic and have excellent follow through skills.
• Client-Centric. You're obsessed with delivering the highest quality client experience.
• A Utility Player. You're ready to jump in and help out where needed.
What you'll do:
• Partner with the sales team to set up meetings with agency and client partners. Help pull together custom presentations and assist in agency canvassing.
• Assist the Brand Strategy team in the RFP process to advise on best delivery options and new products and develop media plans if needed by liaising with the finance and ad ops team.
• Enter and manage all proposed media plan entries into relevant 1st and 3rd party systems while focusing on strong media solutions for the client and profitability for Tastemade.
• Client point of contact for all post-sale campaign management including, but not limited to: client handling, asset and tag delivery, internal resource scheduling, setting KPI benchmarks, recommending optimisations, monitoring performance, billing and delivery questions and overall responsibility for timely launch of all client deliverables.
• Run a competitive monitoring scheme with the team and maintain record of all branded partnerships within marketplace.
• Maintain information on new delivery options and best practices when allocating impressions on different channels.
• Assist sales team with research discovery and data pulls, used to strengthen campaign recommendations.
• Research and build full post-campaign analysis and work with the entire team to develop learnings for future campaigns. Create and present post-campaign analysis and wrap reports.
• Responsible for the internal management of project status updates with all relevant internal departments.
What you'll bring:
• 1 years of account management or sales planner experience preferred.
• Possess a strong understanding of and enthusiasm for online advertising.
• Detail-oriented, proactive, and has strong organisational skills – able to work in a fast-paced, deadline-driven environment, while handling multiple projects simultaneously.
• Possesses both analytical and creative thinking skills, key to developing successful media plans for clients.
• Ability to establish and maintain effective working relationships with managers, employees, clients and third-party vendors.
• Proficiency with Excel, Google Docs, Keynote, and Microsoft Office Suite
• A positive, upbeat attitude!
Please note, this position will be filled on a Contract basis