Membership Services
Tampa Bay Rays
St. Petersburg, FLThis was removed by the employer on 2/1/2019 5:19:00 AM PST
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Part Time Job
*Membership Services - Game Day (part-time)
The Tampa Bay Rays are looking for positive, detail-oriented, and committed individuals to join our Membership Services (part-time) staff. Membership Services will assist in providing an outstanding experience for all Rays fans while reflecting the fun and energetic atmosphere of Rays Baseball.
Responsibilities
include, but are not limited to:
• Representing the Ticket Services and Technology department by having an in-stadium presence on game days and engaging with fans throughout their experience
• Assisting fans entering the ballpark with mobile tickets and/or Rays Card technology
• Be a resource for Season Ticket Holders, Flex Pack buyers and mobile ticket buyers with questions, issues or suggestions
• Understanding special offers (tickets, discounts, loaded value) and how they can be utilized by fans
• Troubleshoot issues that may arise for fans regarding special offers, online accounts, Rays Card technology, etc.
• Communicate with Fan Experience team to ensure ticket scanners are functioning and being used correctly
• Assist and be a resource to all fans throughout Tropicana Field.
• Assist with various special projects as needed Qualifications:
• Ability to troubleshoot and solve problems/issues as they arise
• Quick computer and software adaptability
• Professional, positive, and friendly personality
• Ability to communicate effectively with fans, coworkers, supervisors and management team
• Experience with CRM, data entry and/or ticket management systems preferred
• Night, weekend and holiday availability is a must, includes at least 75% of the 81 home games
• Strong attention to detail
• Must have reliable transportation
Physical Requirements:
• Able to work in a high activity and heavily crowded professional sports venue
• May be required to lift/carry items weighing up to 25lbs on occasion
All offers contingent on a satisfactory background check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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