Call Center Representative
Tampa Bay Rays
St. Petersburg, FLThis was removed by the employer on 4/17/2019 5:17:00 AM PST
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Part Time Job
*Call Center Representative (part-time)
The Tampa Bay Rays are looking for positive, detail-oriented, and committed individuals to join our Ticket Services (part-time) staff. Call Center Representatives will assist in providing an outstanding experience for all Rays fans while reflecting the fun and energetic atmosphere of Rays Baseball.
Call Center Representatives will be trained on a variety of Tampa Bay Rays ticket products and gain knowledge and skills surrounding sports business operations.
Responsibilities:
• Provide customer service support for Rays fans over the phone and in-person.
• Answer questions regarding ticket specials and promotions.
• Answer questions regarding digital loyalty programs that apply to Flex Packs and Season Tickets.
• Assist and be a resource to all fans throughout Tropicana Field.
• Assist with various special projects as needed.
Qualifications:
• Customer service experience preferred.
• Experience with CRM, data entry and/or ticket management systems a plus.
• Ability to communicate effectively with fans, coworkers, supervisors and management team.
• Quick computer and problem solving skills.
All candidates must meet the following criteria:
• All candidates must have local housing.
• Able to work in a high activity and heavily crowded professional sports venue.
• Provide at least one reference with name and phone number.
Offers are contingent on a satisfactory background check