Assistant, Information Technology
Tampa Bay Rays
Saint Petersburg, FLThis was removed by the employer on 2/7/2019 5:19:00 AM PST
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Full Time Job
The IT department is seeking an energetic and enthusiastic individual to join their team. This positions responsibilities will include but not be limited to:
• Install, modify, and repair computer hardware and software
• Provides phone and help-desk support for local and off-site users
• Provide technical support with Apple, Microsoft, Mobility, and Network environment
• Monitor and update documentation of issues, troubleshooting steps, and user interactions
• Resolve technical problems with LAN, WIFI, and network issues.
• System Imaging, repair, and Asset management
• Diagnoses mechanical, hardware, software and system failures using established procedures
• Maintain system updates and inventory updates
• Ability to manage difficult help desk support situations
• Participates in special projects as required
• May work a non-standard shift including nights and/or weekends and/or have on-call responsibilities
Experience/skill sets Required
• At least 2 years of recent help desk troubleshooting experience
• Basic technical knowledge of the following preferred: Installing, troubleshooting and maintaining computer hardware and software
• Good oral and written communication skills
• Proficient with Windows 7/10, macOS, and Microsoft Office 365
• Excellent multi-tasking and time management skills.
All offers contingent on a satisfactory background check.
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