Jr Network
Spurs Sports and Entertainment
San Antonio, TXThis was removed by the employer on 2/20/2021 5:15:00 AM PST
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Full Time Job
POSITION SUMMARY:
The Jr Network Administrator role is responsible for supporting and maintaining the equipment, networking infrastructure, voice and VOIP services, and all IT related operations and services for Spurs Sports & Entertainment. This role will also be responsible for handling all the IT needs during the events hosted by Spurs Sports & Entertainment (SS&E), including all franchises and venues. The eligible candidate for this position will be customer service-focused and must be comfortable working independently. This candidate must have the ability to work in a fast-paced environment and must establish and maintain effective working relationships with all internal and external stakeholders. The candidate will also be responsible for helping SS&E employees and stakeholders during day-to-day operations. This position will be scheduled for approximately a 40-hour work week. This position requires flexible work hours including nights, weekends, and holidays.
In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external family members and demonstrate ongoing development.
Responsibilities:
1. Setup, configure, troubleshoot, and maintain all enterprise-wide software and computer hardware.
2. Assist with basic configuration and troubleshooting of network switching and voice services.
3. Collaborate with other IT Team members to maintain team functionality and effectiveness.
4. Fulfill all requests for event IT support, document IT support related functions and distribute a report of all event related IT support tasks.
5. Serves as first-point-of-contact for all stakeholders during events as they experience technical issues.
MINIMUM QUALIFICATIONS AND ESSENTIAL FUNCTIONS:
• Associates degree in Computer Information Support or related field plus 3 years of experience. (Experience can be substituted for education).
• Possess strong technical skills and troubleshooting techniques.
• Proficient in Microsoft Office products and other computer skills required.
• Experience with networking concepts required. (CompTIA Network Cert, minimum requirement)
• Highly flexible and adaptable attitude, and strong sense of urgency and responsiveness required.
• Strong teamwork aptitude required.
• Customer service skills required.
• Strong professional communication skills including written and verbal, and the ability to work independently and coordinate multiple tasks.
• Stand/Sit/Walk for long periods of time.
• Must be able to lift 50lbs or more.
Essential functions listed above must be performed with or without accommodations.