Manager, Rights Management Team
Sony Music
New York, NYThis was removed by the employer on 10/8/2019 7:50:00 AM PST
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Full Time Job
We are looking for a Manager, Rights Management to join our dynamic East Village (NYC) office.
Responsibilities
• Supervise the activities, performance, and productivity of direct reports, conduct regular one-on-ones, and provide training and feedback
• Efficiently work within The Orchard’s internal systems, YouTube’s CMS, YouTube.com, and SoundExchange.com in order to optimize revenue-earning processes and foster the growth of our clients’ content
• Ensure team members are reviewing, updating, and auditing content in YouTube’s CMS, with a high level of detail and speed, all based on strict deadlines
• Provide an extraordinary level of support internally, and for clients, rightsholders, and partners (e.g. YouTube), to ensure that content-related issues get resolved immediately (e.g. responding to inbound email requests)
• Participate in and oversee the research and resolution of rights-related issues, such as YouTube/SoundExchange conflicts, 3rd party claims, and user disputes
• Work across teams to continually identify ways to enhance client satisfaction and increase revenue
• Work closely with the Associate Director of the Rights Management team, proactively escalating issues, communicating roadblocks, and providing insights on people and processes
Qualifications
• College degree required
• 1-3 years of work experience in data entry, QC, customer service, or legal field
• 1 years of experience in a supervisory capacity
• Well-organized and attentive to detail
• Proficiency in Microsoft Excel and Google Docs
• Consistently punctual and able to adhere to a set schedule
• Comfort in a fast-paced, team-oriented environment, and able to manage multiple deadlines simultaneously
• Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities
• Positive attitude, with ability to motivate and excite team members
• Experience working in a CMS such as YouTube, SoundCloud, or Facebook
Bonus Points:
• Prior experience working in music rights management, neighboring rights or music licensing
• Passion for, knowledge of, and appreciation for music!
About The Orchard®?
The Orchard is a leading music distribution company operating in over 40 markets worldwide. With a comprehensive artist & label services offering including full-service marketing, sync licensing, comprehensive video services, transparent data analysis, advertising, rights management, digital and physical distribution and more, The Orchard empowers creators and businesses to grow and adapt in the dynamic global industry. For further information, visitwww.theorchard.com.