Manager, Audience Development & Engagement
Sony Music
New York, NYThis was removed by the employer on 1/30/2019 7:49:00 AM PST
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Full Time Job
This position is a key member of Epic’s Digital Marketing department with cross-functional responsibilities on the Commerce team. It allows for the application of an expansive set of skills and to be exposed to a diverse mix of digital marketing tactics. This role is a thought leader to the entire company in the areas of consumer journey to consumption, fan data collection and non-traditional marketing strategies via influencers.
Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.
This position is a key member of Epic’s Digital Marketing department with cross-functional responsibilities on the Commerce team. It allows for the application of an expansive set of skills and to be exposed to a diverse mix of digital marketing tactics. This role is a thought leader to the entire company in the areas of consumer journey to consumption, email consumption and fan data collection analysis.
Responsibilities
• Lead Fan/Audience Development & Engagement strategy and execution across email and behavioral data collection
• Develop and execute creative one-off and “always on” campaigns to collect fan data
• Formulate fan email strategies to speak to consumers authentically and drive consumption
• Determine proper frequency of email campaigns per list
• Employ segmentation of artist and label lists to bring a sophisticated CRM approach to the company
• Help inform all label marketing campaigns through use of behavioral data Identified on Appreciation Engine and other platforms
• Ideate, develop and launch innovative interactive campaigns utilizing the latest partner platform API features to drive consumption
• Seek new developers to keep interactive campaigns on the bleeding edge of available technology
• Act as liaison between Epic Marketing and Commerce team to drive commercial partner release requirements across artist digital properties
• As a key member of the marketing team, be a creative resource to all projects and campaigns companywide
• Be eyes and ears of latest technologies and how to creatively apply them to artist marketing plans
Qualifications
• 3-4 years’ Email Marketing Audience Development experience
• Proficiency with Adobe Creative Suite HTML coding preferred
• Mastery of CRM platforms including Sales Force Marketing Cloud
• Ability to generate wide range campaign analysis & reporting
• Superb written and oral communication skills
• Must be able to accept changes readily, both in job responsibilities, as well as in the work environment, and have the ability to be flexible in adapting to re-prioritized tasks.
• A team player that is not afraid to roll up his/her sleeves to help out the team.
• Extremely detail-oriented and organized.
• Strong communication skills with a demonstrated ability to speak in forums, meetings and presentations.
• Creative, self-starter with exceptional follow-up skills.
• Bachelor’s degree preferred.