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Account Manager/Cordinator/Representative
SMV
Burbank, CA
Uh oh, this posting was removed on 1/9/2023 2:06:00 PM PST
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The post-production company is in search of motivated, experienced Project Managers/Customer Service Representatives. This is an excellent opportunity. Seeking self-starters with a strong understanding of Post-Production Services and workflows.
About SMV
SMV offers the full range of post-production services with every media from legacy tape to 4K files, including color correction, audio mix, audio editorial, online editorial, data and storage services, HD, SD and legacy duplication, 100% quality control, closed captioning, transcription and DVS services, NTSC/PAL SD conversions, DVD & BluRay authoring, language services and localization and 4-wall, scalable edit suites.
Duties, Responsibilities and Qualifications
• Team player
• Strong problem-solving skills.
• Maintain and update client work orders and bids
• Assist clients with inquiries and orders, in person, by telephone, and via email
• Assist Clients with pricing quotes/estimates and scheduling of new and upcoming projects
• Strong understanding of Post-Production services
• Manage customer expectations and contribute to a high level of customer satisfaction
• Customer Service Focused
• Schedule client orders and communicate their media needs to the appropriate internal department
• Follow-up on orders previously placed to ensure their timely completion - for all of your assigned clients
• Ensure the security and protection of all client materials and information
• Represent the company at the highest level
• Effectively communicate with clients, co-workers and management
• Enter and maintain client information in the company database
Experience
· 3-5 years in the Post-Production Industry familiar with the Microsoft suite.
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Coordinator Category
Browse the Post Production Category
Search for Account Manager/Cordinator/Representative jobs in Burbank-CA
The post-production company is in search of motivated, experienced Project Managers/Customer Service Representatives. This is an excellent opportunity. Seeking self-starters with a strong understanding of Post-Production Services and workflows.
About SMV
SMV offers the full range of post-production services with every media from legacy tape to 4K files, including color correction, audio mix, audio editorial, online editorial, data and storage services, HD, SD and legacy duplication, 100% quality control, closed captioning, transcription and DVS services, NTSC/PAL SD conversions, DVD & BluRay authoring, language services and localization and 4-wall, scalable edit suites.
Duties, Responsibilities and Qualifications
• Team player
• Strong problem-solving skills.
• Maintain and update client work orders and bids
• Assist clients with inquiries and orders, in person, by telephone, and via email
• Assist Clients with pricing quotes/estimates and scheduling of new and upcoming projects
• Strong understanding of Post-Production services
• Manage customer expectations and contribute to a high level of customer satisfaction
• Customer Service Focused
• Schedule client orders and communicate their media needs to the appropriate internal department
• Follow-up on orders previously placed to ensure their timely completion - for all of your assigned clients
• Ensure the security and protection of all client materials and information
• Represent the company at the highest level
• Effectively communicate with clients, co-workers and management
• Enter and maintain client information in the company database
Experience
· 3-5 years in the Post-Production Industry familiar with the Microsoft suite.
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