Order Processing Representative
Simon & Schuster
Riverside, NJThis was removed by the employer on 10/21/2021 6:00:00 AM PST
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Full Time Job
The Order Processing Rep is responsible for reviewing, coding & making decisions related to various Customer & Intercompany purchase order processing. Determine shipping method, obtain release approvals, and troubleshoot stock disposition with Supply Chain & the warehouse.
DUTIES:
• Responsible for accuracy and speed in the processing of all manual customer and intercompany purchase orders received in 8 different email boxes daily in a production environment
• Responsible for ensuring all time critical processing is completed according to customer arrival dates and communicating immediately if the request cannot be met
• Responsible for communicating issues to Management to assist in problem resolution
• Interact frequently with Supply Chain, Publicity, Marketing, Customer Service & Customer Financial Services to ensure customer's requests are met
• Communicating with the warehouse to pull & triage special title printings based on requests received from New York office
• Responsible for reviewing the laydown and embargo title listing to ensure titles are not released early without Publisher approval
REQUIREMENTS:
• High School graduate, College preferred
• Excellent communication skills: verbal and written
• Excellent PC Skills: Uops, CSI, Stock Allocation & Inventory Management systems
• Ability to analyze day to day processes and make suggestions for improvements where needed
• Strong interpersonal skills needed in dealing with employees in Riverside and New York, management and Distribution Clients
• Must be able to exercise good independent judgment
• Well organized, with excellent time management skills
• Attention to detail and accuracy
• Must be able to interpret objectives and coordinate day to day tasks
• Good at facilitating problem solving with customers and colleagues
• Ability to work under pressure to meet deadlines
SCHEDULED WORK HOURS: Monday- Friday 8:00am -4:30pm