Policy Compliance Manager

Full Time Job
Responsibilities

What You’ll Do

Reporting to the National Director, EEO & Diversity, the Policy Compliance Manager is responsible for all aspects of area-related policy compliance and case management related to member inquiries, complaints and allegations related to contract violations and unlawful discrimination or harassment. This position will manage all aspects of the department’s work in the areas of union, city, state and federal policies and practices regarding inclusion, equity and non-discrimination.

This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.
• Under the direction of the National Director, responsible for management of intake and processing of complaints from members on unlawful harassment and/or discrimination.
• Understand policies governing harassment and discrimination.
• Manage the creation and implementation of enhanced complaint-tracking database; develop reports for management on unlawful harassment, discrimination, etc.
• Involved in the planning and implementation of educational engagements for members and staff on policies and practices related to inclusion, equity and non-discrimination; will assist with creation of materials related to same.
• Under the direction of the National Director, responsible for all aspects of contract negotiation preparation.
• Serves as a resource for other employees; may communicate instructions, do minor scheduling, inspect work; may be involved in the orientation and/or training of other employees.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Qualifications

What You’ll Need

We want to make sure you’re successful. To be considered, you must have:
• Strong knowledge of Equal Employment Opportunity- and Diversity-related rules, regulations and best practices; stays abreast of developments in EEO/Diversity (i.e. letters of intent, findings, etc.).
• Exceptional time/project management skills; excellent trouble-shooting and problem-solving skills; detail-oriented and analytical to create optimal solution for organizational issue.
• Superlative interpersonal skills: high degree of patience and tact, and must be able to cultivate respectful, strategic, and collaborative relationships with people from diverse backgrounds; both internally and externally.
• Exceptional interpersonal skills with individuals at all levels of the organization, diverse and unique personalities and professions, to achieve support of EEO & Diversity programs and activities.
• Models sound judgment, discretion, and confidentiality – demonstrates core values to earn trust and respect from customers and constituents.
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.
• Hold yourself and others accountable for a high level of performance and integrity.
• Must be able to work in a very challenging environment where constructive feedback from others is encouraged.
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA’s sole discretion.
• Must be available and willing to work extended hours (and/or overtime for applicable non- exempt positions) per day or per week, including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs.
• Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs.

In addition, we will assess the following competencies as part of the candidate evaluation process.
• Member Service
• Communication
• Dependability/Accountability
• Job Knowledge
• Adaptability
• Teamwork

Minimum Qualifications:

Bachelor’s or Advanced degree in Communications, Business Administration or equivalent fields preferred, or 4 years of relevant work experience.

Requires 1-3 years of experience working in EEO & Diversity, compliance or entertainment/media fields.

Preferred Background:
• Working knowledge of database management applications preferred.
• Data/contract interpretation experience is a plus. Moderate analytical skills a plus.
• Entertainment industry and/or union working knowledge is a plus.

What You’ll Get

We are a great place to work because we offer:
• Colleagues that are passionate about what we do and how they contribute to our mission
• Autonomy to do your job well
• Balance between work and home life responsibilities
• Affordable and comprehensive medical and dental plans
• Generous pension plan
• Employee discounts and perks