Agency Representative
SAG-AFTRA
New York, NYThis was removed by the employer on 4/16/2018 8:19:00 PM PST
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Full Time Job
Agency Representative (Professional Representatives)
ESSENTIAL DUTIES & RESPONSIBILITIES:
(This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)
• Open, date, distribute mail, and answer all phone calls and in person inquiries.
• Review and enter all agency contracts on a national level.
• Enter and process check authorizations, work authorizations, single project riders, termination letters and member update forms.
• Maintain filing system for agency contracts.
• Answer basic contract questions from members, agents and other industry professionals.
• Perform other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)
• MS Word, Excel and software applications; strong spelling, grammar, proofreading and typing skills.
• Professional, articulate telephone manner.
• Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally.
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.
• Hold yourself and others accountable for a high level of performance and integrity.
• Capable of taking direction from more than one supervisor.
• Ability to work independently and as part of a team.
• Well organized and detail oriented with excellent follow through skills.
• Ability to communicate effectively in English both verbally and in written form.
• Able to prioritize daily workload in high pressure environment while dealing with high call volume.
• Flexibility and adaptability to changes in workload and differing work styles of direct supervisors.
• Must be able to work in a challenging environment where constructive feedback from others is encouraged.
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA's sole discretion.
• Must be available and willing to work extended hours per day or per week (and/or overtime for applicable non- exempt positions), including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs.
• Must be available and willing to travel to such locations and with such frequency as the SAG-AFTRA determines is necessary or desirable to meet its business needs.
MINIMUM QUALIFICATIONS:
Education
and/or Experience:
• Associates degree or similar combination of education and experience.
Certificates, licenses, and/or registrations:
• N/A
TESTING REQUIREMENTS:
• Basic Office Skills test (spelling, math, grammar and filing) – passing score: 76%
• Microsoft Word test (basic, intermediate and advanced) – passing score: 76%
• Typing test – passing score: 35 WPM
Apply Now!