Premium Ambassador
Sacramento Kings
Sacramento, CAThis was removed by the employer on 1/24/2019 8:14:00 AM PST
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Full Time Job
The Premium Ambassador must be available 3 hours before and 1 hour after all Kings home games and arena events. The Premium Ambassador prepares suites/lofts before the doors open to the premium clients, meets and greets Suite/Loft guests as they arrive, and troubleshoots any ticket or suite/loft related problems or requests throughout the game/event. Premium Ambassador may encounter situations that require quick thinking and service oriented resolutions. Duties include, but are not limited to:
• Provide prompt, accurate, courteous and complete service of requests from Suite/Loft holders at Kings home games/arena events, including communicating Kings/Suite/Loft guidelines, procedures and newsworthy information.
• Develop rapport and positive relationships with Premium Suite/Loft holders and their guests.
• Attend to day of game issues, concerns or requests in a professional, service oriented, and timely manner.
• Prepare Premium Suites/Lofts and surrounding areas for full operation by guest's arrival.
Job Questions:
• How did you hear about this job?
• Must be available to work evening games and concerts, which includes nights, weekends and holidays. Shifts are from 4-6 hours in duration. What is your availability?