Client Services Coordinator
Picture Shop
Burbank, CAThis was removed by the employer on 8/27/2018 4:05:00 PM PST
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Full Time Job
Job Summary:
Serves as the Company's primary representative to clients and the public, as well as building and maintaining the overall client experience.
Primary Responsibilities:
• Greets and services clients in a professional and friendly manner by accommodating their personalized needs (refreshments, platters, snacks, etc.). Engages each guest and client with first class quality service, making them feel at home.
• Creates and distributes office food/beverage menus to clients and guests.
• Handles the lunch and dinner orders for all clients and employees as needed. Takes food orders, places orders with restaurants, and distributes accordingly.
• Handles all receipt management related to client services and employee meal purchases.
• Responsible for setting up in-house owner, executive, or client meetings in the conference room.
• Organizes the purchasing, wrapping, and distributing of client gifts.
• Handles ordering and purchasing of lunch room and client supplies (Costco, coffee, water, etc.).
• Coordinates with Production Assistants to ensure facility is client friendly, clean, and well-supplied in order to maximize the overall client experience at the Company.
• Serves as reception relief as needed.
General Requirements:
Knowledge of the Company's industry and general operations of the business; ability to multi-task and prioritize with excellent attention to detail while adhering to tight deadlines. Client Services Coordinator must possess the following: superb customer service skills, a professional and welcoming appearance, a warm and energetic personality, a great sense of humor and people skills, creative/innovative client services tactics, and knowledge of food preparation and presentation.
Educational Requirements:
Bachelor's Degree preferred; experience working in client services or food industry preferred; culinary education preferred.
Certificates and Licenses Required:
None.
Physical Requirements:
General office setting; must possess reliable transportation.