Information Technology Associate
Philadelphia Phillies
Philadelphia, PAThis was removed by the employer on 3/1/2019 5:18:00 AM PST
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Full Time Job
Status: Part-time Seasonal
Schedule: Monday, Wednesday, and Friday from 9am to 5pm
The IT Associate would work through the off season and could include regular season. The Associate will work with a full-time IT staff member to learn the role. Additionally, this individual would be part of a rotation of 3-4 associates who would support the full-time IT staff members with daily level 1 IT troubleshooting.
Job Responsibilities
• Assist with game day support for Information Technology.
• Perform pre-game system checks as assigned.
• Provide first-level IT support for staff and press during games.
• Provide first-level IT support for baseball operations, vendors, and others as needed.
• Setup and configure new Windows, Android, Mac OS, iOS devices.
• Install new computers, monitors, and peripherals at end user's desk.
• Troubleshoot PC and mobile hardware, software, and network connectivity issues.
• Assist Technology Services department with hardware and software rollouts, and other technology projects as needed.
Qualifications
• This position will require working during Phillies baseball games that may take place on afternoons, evenings, weekends, and holidays.
• Basic IT skills with strong desire to learn and develop these skills to include but not limited to networking of computers and troubleshooting of systems malfunctions.
• Experience working with Windows 7 and Mac OS in a technical support environment.
• Knowledge of recent versions of Microsoft Office (2010, 2013, 2016).
• Strong client-facing verbal and written communication skills.
• Ability to lift 50-60 pounds.
The Phillies is an Equal Opportunity Employer