Manager, Inside Sales - HBSE

Full Time Job
Position: Manager, Inside Sales

Department: Ticket Sales & Service                                                                     

Reports to:  Vice President, Ticket Sales & Service

Classification: Full Time, Exempt

Position Summary:

 Harris Blitzer Sports & Entertainment is considered one of the most impactful sports and entertainment companies in the world because it is comprised of the most talented, character driven, and innovative people in the industry. Continuing its mission of serving as home to the best and brightest talent, the organization is seeking a Manager of Inside Sales to join its innovative and forward-thinking sales team. The Manager of Inside Sales will supervise the growth and development of a team of entry-level Sales Associates focused on selling ticket offerings for both the Philadelphia 76ers (NBA) and New Jersey Devils (NHL).

Based in Philadelphia, PA, the Manager of Inside Sales will help further HBSE's award-winning culture by teaching, mentoring and guiding sales associates in driving sales processes and ticket sales revenue. 

*Harris Blitzer Sports & Entertainment is an Equal Opportunity Employer (EOE)

ABOUT HARRIS BLITZER SPORTS & ENTERTAINMENT (HBSE):
Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the GRAMMY Museum Experience Prudential Center, the Delaware 87ers, the Binghamton Devils, the Sixers Innovation Lab Crafted by Kimball, and renowned esports franchise Team Dignitas. Led by one of the industry's most decorated and well-respected sports business executives in CEO Scott O'Neil, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.

Responsibilities
include, but are not limited to the following:
• Recruit, interview, hire, train and develop Sales Associates with the focus of generating and increasing new sales revenue
• Support growth of new sales revenue within full season, partial plan, group sales and premium sales
• Lead, motivate, develop, and retain Sales Associate staff for future succession and opportunity within HBSE
• Monitor, manage and evaluate Sales Associate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with Sales Associate staff with appropriate feedback and direction for development
• Responsible for initial on-sale events for new membership sales and group sales; timeline, e-marketing campaigns, in-game and external marketing integration, inventory management, and online activation
• Develop department business plan, training strategy, scripts, policies and procedures
• Work with other managers to develop strategic call campaigns, new sales packages and opportunities for new sales
• Develop and execute relationships with other departments including Creative, CRM, Game Operations, CRM, Community Development and the Arena
• Resolve seating problems/concerns/issues related to new sales
• Perform additional duties as assigned

Qualifications
(educational, experience and basic knowledge requirements):
• Must have at least 3 years of sales experience, with a proven record of consistently achieving sales goals/targets
• Must have at least 1 year of experience in management
• Bachelor's Degree, Business or Sport Management preferred
• Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)
• Proficiency in Paciolan, DSA, Archtics or similar ticketing software a plus
• Must be organized, creative, enthusiastic, analytical and possess excellent interpersonal skills

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