403 Maintenance Technician
Paramount
Los Angeles, CAThis was removed by the employer on 9/28/2022 7:00:00 AM PST
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Full Time Job
403(g) Maintenance Technician
Overview & Responsibilities
ViacomCBS is looking for a production maintenance engineer responsible for infrastructure and direct end-user support for ViacomCBS media operations teams and the CBS Marketing department! We need this person to take charge of the installation, maintenance, and functionality of media operations and post-production hardware and software, including servers, storage, editorial, and graphics animation and design workstations. We also require that the engineer be customer-service oriented and have a detailed understanding of the post-production process for promo creation and media operations workflows, and their underlying technical infrastructure.
Responsibilities
• Daily support and upkeep of post-production infrastructure, including but not limited to Quantum StorNext SAN, Qumulo storage, Telestream Vantage and Lightspeed Live Capture, and Aspera.
• Coordinate Production network environment; maintain and update IP tables and firewalls.
• Contribute constant assistance for creators using Adobe After Effects and Cinema 4D, Avid Media Composer, and Adobe Premiere.
• Build, refresh, and patch editorial and production workstations, including Adobe (After Effects, Cinema 4D, etc.) and Avid ProTools with associated plugins and all hardware.
• Handle machine room kvm and framework.
• LTO Archive Maintenance.
• Record and preserve departmental procedures on behalf of entire technology team and end users.
• Information Security Compliance, Testing, and Documentation.
Basic Qualifications
• Proficiency with MAC OS, Linux, and Windows systems; VM, desktop, and server environments.
• Ample, hands-on experience with network protocols, routing, and switching; primarily with Mellanox 100Gb/s Switches and Nortel/Avaya switches. Expertise in network file sharing protocols, specifically NFS, SMB/CIFS and accelerated file transfer, Aspera, and Signiant.
• Must have expertise with coordinating Quantum SAN and fiberchannel switches, Qumulo NAS
• Exemplary communication and people savvy- A positive approach and dedication to collaborating across management and technology layers to solve problems and derive workflow solutions.
Additional Qualifications
• Avid support experience for Media Composer/Symphony workstations, Interplay, Media Central, Air Speed, and Nexis servers, and Azure VMs (Avid ACSR and Azure certifications are desirable).
• Active Directory administration, GPO experience.
• Efficient in configuring CISCO network hardware in a mixed Apple OS, Windows Server, and Linux environment (CISCO RS, CCNA, or CCNP certs are a plus).
• Advanced Adobe Creative Suite (After Effects, Premiere, etc.).
• JAMF Pro administration and deployment of all Apple computers in the production environment: enrollment, package creation, reporting, management, and deployment.
• Detailed understanding and practical experience supporting hybrid cloud environments for broadcasting and post-production workflows (AWS, Azure, and GCP Certified SysOps Administrator, Certified Advanced Networking, and/or Certified Security certifications are a bonus).
• Familiarity with Telestream Vantage transcoding and live-capture.
• Prominent troubleshooting ability; sensitive to determining hardware, software, firmware, and application issues, both repeatable and intermittent.
• Seasoned with remote workflows and technologies to support post-production, such as HP Z Central, Jump Desktop, Teradici, and Leostream.
• Coding experience with at least one language; Java, Python, Perl, or Bash.
• Involvement with video signal standards and related infrastructure.
• Can lift 40 lbs. and are comfortable racking equipment.
• Ability to communicate and improve user documentation and workflow diagrams using AutoCAD or Visio, OmniGraffle or Lucid chart.