Community Engagement Manager
Pacers Sports and Entertainment
Indianapolis, INThis was removed by the employer on 3/16/2021 5:15:00 AM PST
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Full Time Job
Summary:
The Community Engagement Department serves and supports Pacers Sports & Entertainment, which includes the Indiana Pacers, Indiana Fever, Pacers Foundation, Pacers Gaming, Ft. Wayne Mad Ants and Bankers Life Fieldhouse.
This position will use their broad knowledge of our local and statewide community needs and opportunities to engage with community leaders, volunteers, youth and adults to create positive change through community action. This position will be hands on and must have excellent communication, public speaking, planning and organizational skills. These skills will be utilized to work with the department and company to engage with the public in these communities, and create, plan and manage diverse and inclusive community engagement programs/activations that support the Community Engagement Brand Strategy and the overall mission and vision of Pacers Sports & Entertainment.
Essential duties and responsibilities:
Include the following.
• Support and at times lead operations for department throughout the year with majority of focus being on programming, event planning (including fundraising events) and assisting with various projects that support the Community Engagement Department and Pacers Foundation.
• Engage the Indianapolis community by crafting, planning and leading current and new community programs and events.
• Responsible for the community merchandise and donations program at PSE. Use strong organization skills to organize, store, track, assemble and distribute merchandise & autographed items for PSE.
• Develop, implement, and lead the Community Engagement Youth Advisory Council.
• Work with PSE Digital Team to develop and update content for Pacers and Fever Community Engagement web and social accounts.
• Facilitate, plan and lead all aspects of key community engagement events and programs including, but not limited to Pacers Pals & Friends Ticket Block Program, Jr. Hoops Tour, Indiana Fever Anthem Assist, NIKE Game Growers and Fever Bowling Tournament.
• Ability to work effectively with various internal team members and departments in addition to external partners. This position will be instrumental in building and maintaining positive relationships internally and with Corporate and Community partners.
• This position will be required to work a flexible schedule that includes working evenings, weekends and potentially some holidays. Work requirements also include Pacers and Fever home games throughout both seasons in addition to other Bankers Life Fieldhouse events where the Community Engagement team is activating and as requested.
• Responsible for coordinating and leading the selection, onboarding, training and oversight of the department's interns.
• Assist in the management of Fever Player Relations, including player and team appearances and team autograph sessions, as requested.
• Facilitate the planning and execution of the Pacers Foundation's 50/50 raffle program at each home game including:
• Serve as Operator
• Recruitment, training and staffing of 50/50 Associates or sellers who will be event day staff in support of raffle program
• Coordination of raffle funds, updates and requests for PS&E finance team, fan interaction
• Ongoing participation and support in the research and strategic development of Community Engagement.
• Provide support to the Associate Director of Community Engagement in the preparation and execution of all events and programs for the department.
• Serve as primary liaison for NBA & WNBA Social Responsibility communications, including the reporting of team initiatives and events.
• Speak publicly as needed.
• Attend corporate and civic events as a representative of Pacers Sports & Entertainment, as requested.
• Other duties as assigned.
Qualification requirements:
To perform this job optimally, an individual must be able to perform each duty satisfactorily and with great attention to detail. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional requirements include:
• Impeccable organizational and multi-tasking skills
• Experience/ability to thrive working in a team environment
• Experience volunteering with, working for or supporting non-profit work
• Experience and successful track record coordinating special events
EDUCATION and/or EXPERIENCE:
• Bachelor's Degree from a four-year college or university in Marketing, Sports Communications or Event Planning preferred but not required.
• Minimum of three years experience in professional sports team Community Engagement or related field preferred by not required.
• Experience in coaching or conducting youth basketball clinics desired.
Language skills:
• Ability to read, analyze, and interpret instructions and reports.
• Ability to write reports and correspondence.
• Ability to effectively present information and respond to questions from Director, Manager, Clients, Sponsors, Season Ticket Holders, Customers, and the Public.
Mathematical skills:
Knowledge to apply mathematical operations to such tasks as basic mathematical concepts and analyzing costs & budgets.
Reasoning ability:
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret directions.
• Ability to multi-task, working on several programs and projects at once.
Problem solving requirements:
Employee must make quick and independent decisions within the policies and procedures of the Community Engagement Department of Pacers Sports & Entertainment and must understand Pacers Sports & Entertainment corporate structure, policies, and procedures. Employee must exercise discretion and independent judgement in handling confidential issues involving players and coaches.
Physical and environmental demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to:
• Sit.
• Stand
• Walk
• Reach
• Lift
• Move heavy objects
• Climb
• Stoop/crouch
• Be exposed to loud noises
• Be exposed to extreme heat or cold
• Be exposed to wet conditions
• Use computer
• Use 10-key calculator
• Speak, hear, and write
Computer skills:
Employee should have a knowledge of all Windows Applications including Teams, Word, Excel, Outlook, and PowerPoint, as well as Adobe Photoshop. Employee should also have substantial knowledge in utilizing all Social Media outlets including Facebook, Twitter, and Instagram.
Work environment:
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the office work environment is usually moderate.
• The noise level in the Fieldhouse/game environment is usually loud.
• The stress level may become high during certain times of the year.
In addition, this position is required to work a varied schedule including evenings, weekends, games as well as attend events on site and at various locations throughout Indianapolis and the state of IN.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.