Technology Innovation Analyst
Oakland Athletics
Oakland, CAThis was removed by the employer on 12/5/2018 11:17:00 AM PST
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Full Time Job
Technology Innovation Analyst (IT & User Help)
The Oakland Athletics are currently seeking a Technology Innovation Analyst to join our Technology org. The Technology org is tasked with revitalizing systems and infrastructure which power the fan experience at the Coliseum, internal business processes, and baseball operations. This team is also responsible for building out a next generation technology experience for our new ballpark in Oakland.
The Technology Innovation Analyst (IT & User Help) will assist in building a best in class IT organization through sound process engineering, documentation, and technical support.
RESPONSIBILITIES
* Ownership of IT Operations business processes and technology
* Building out help center articles for internal systems
* Document IT systems architecture
* Train end users on our internal technology stack
* Assist with troubleshooting end user issues and network technologies
QUALIFICATIONS
* Bachelors Degree in Management, Information Systems or equivalent
* 0-4 years of experience in an Enterprise IT setting
* Comfort with solving an unstructured set of problems
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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