RAD Specialist II
NPR
Washington, DCThis was removed by the employer on 5/3/2018 8:44:00 AM PST
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Full Time Job
The NPR Research, Archives & Data Strategy Group (RAD) is an award-winning team of knowledge managers, product owners, technologists, taxonomists, researchers, historians, marketers and digital thinkers. We work in a hybrid setting that blends traditional information skill areas (information evaluation, presentation, indexing, taxonomy, content management, reference interview, reformatting, archiving) with the digital demands of a cutting edge media organization.
RAD Specialists apply best practices in both their data and research work in order to support the current and future information needs of NPR. As research experts, RAD strategists understand the power of data and how to make it valuable, whether it is being shared with other colleagues directly, or flowing seamlessly through systems to generate revenue and create new knowledge sources.
Duties
• Provide research that addresses the business needs of NPR – both in the newsroom and beyond to all parts of NPR.
• Capture and manage data about the stories NPR has reported. Apply principles of taxonomy to support business needs.
• Troubleshoot systems and workflows to resolve issues identified by our users.
• Understand and make improvements to transcript ingest and licensing process.
• Provide training, outreach, and marketing on behalf of the services we sponsor.
• Provide leadership in the access and management of information that NPR needs to make business decisions.
• Promote our team and our work via social media channels.
• Steward the memory of NPR by managing audio archives and other historical records in perpetuity.
Essential Skills
for a RAD team member:
Ability to:
• Work quickly and efficiently under deadline pressure. Effective communication about deadlines is key: deadlines may be weeks, hours or just minutes away.
• Work on a team to improve a product or process.
• Switch gears as organizational priorities shift.
• Translate feedback from stakeholders into actions that deliver value.
• Engage in digital spaces. We consume information on a variety of platforms; we are comfortable in a continually “digitally disrupted” environment.
• Successfully prioritize and reprioritize multiple assignments and projects that compete for time.
• Work as a member of a team where part or all of the team is virtual.
• Think like a journalist. We understand the utility of public records, data sets, and sourcing strategies to promote the cause of informing the public on issues that matter.
• Communicate effectively in person, in writing, over the phone and by other virtual means, to both internal and external constituencies.
• Create metadata in a non-MARC setting.
• Be naturally curious about digital platforms that promote discovery of information and cultural heritage.
• Facilitate reference interactions and to deliver information on demand.
• Demonstrate and apply basic taxonomy principles.
• Demonstrate and apply basic database principles.
• Use sound judgment and discretion when evaluating information; ability to demonstrate sensitivity to context and extend confidentiality or privacy as needed.
• Comply with applicable NPR ethical guidelines.
• Support our 7-day-a-week presence in the newsroom.
• Maintain an ongoing interest in and awareness of current events and consume popular culture voraciously.
Skills
we value include:
• Familiarity with programming and coding languages.
• Marketing savvy. Ability to lead a marketing campaign.
• Familiarity with digital audio file formats and preservation challenges.
• Experience curating, managing, or migrating digital collections.
• Experience working with a digital preservation repository.
• Ability to work with a diverse group of mission-driven colleagues.
• MLIS, MIS degrees from an ALA-accredited university.
How do we make a difference at NPR?
We cultivate productive relationships with colleagues across the organization, resulting in improvements to NPR products and services.
We are expert in the power of metadata. We create original metadata and dynamic custom reports in response to business needs. We apply best practices in content management. We seek practices that enable structured data to make our content more valuable in perpetuity.
We are expert in selection, retrieval, and presentation of information via a variety of platforms. We are user-focused and allow client needs to drive outcomes.
We develop and lead regular training sessions. We meet with new colleagues during their onboarding to educate them, as well as provide contextual learning opportunities to seasoned colleagues. We lead tours and we share what we know -- sometimes to large groups, often via our social media presence.
We steward the memory of NPR by curating archival material. We do this through our metadata curation, product development activities, historical familiarity and through our partnerships with other organizations.
We are agile. We share a foundational skill set that allows us to be flexible in the approaches we use to solve problems. We iterate in our work and products. We make skilled hand-off look easy.
RAD strategists are:
• Approachable and focused on creating partnerships. We build rapport easily.
• Comfortable taking an active and visible role representing the RAD team to diverse constituencies.
• Passionate about metadata and how to leverage it.
• Curious and flexible.
• Collaborators at heart, who can work with a minimum of supervision.
Motivated. Take initiative to make things better. Use calculated risks to test, learn, and grow