Host / Hostess - Premium Services
New York Yankees
Bronx, NYThis was removed by the employer on 2/8/2020 5:17:00 AM PST
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Part Time Job
Host/Hostess - Premium Services (Part Time)
Description:
Support the Manager of Suite Services in building, maintaining and elevating customer service levels. Hosts and Hostesses will also escort guests and will work with the concierge to provide assistance when necessary. This position requires an autonomous, energetic individual willing to work flexible hours.
Primary Responsibilities:
• Greet guests in a friendly and courteous manner
• Escort guests to their suites
• Assist guests with problems & services
• All other duties as assigned
Qualifications
and Experience:
• Bachelor's degree and prior customer service experience preferred but not required
• Strong verbal, interpersonal, customer service and leadership skills
• Ability to interact and communicate with individuals at all levels
• Demonstrated ability to juggle multiple requests
• Must be available to work 81 regular season home games, potential post season games and non-baseball events
• Requires attention to detail and ability to adapt to changing and high pressure situations
• Must become familiar with the Stadium's policies, procedures and how to navigate the building
• Ability to anticipate needs, assess situations and act accordingly
• Ability to work autonomously as well as in a team setting in a respectful and courteous manner
• Flexible work schedule and ability to work in an outdoor stadium environment
This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.