Associate - CRM & Strategic Analytics
New York Yankees
Bronx, NYThis was removed by the employer on 10/11/2018 4:18:00 PM PST
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Part Time Job
Description:
The Part-Time Associate, CRM & Strategic Analytics will be responsible for supporting the applications of the organization's database systems with the primary emphasis on effectively assisting with Microsoft Dynamics CRM.
Primary Responsibilities:
• Perform daily database cleanup; review staff requests to correct basic contact information records in the CRM system (Microsoft Dynamics CRM) and in the ticketing system (Ticketmaster's Archtics)
• Merge CRM duplicates and associate parent contact businesses with their related contacts
• Data entry; enter new information in CRM and perform bulk importing of data sets
• Identify data discrepancies by reviewing CRM and ticketing system for incomplete or incorrect data
• Microsoft Excel data manipulation
• Create Advanced Find queries in Microsoft CRM to provide personalized lead lists to sales reps
• Create and alter CRM charts and dashboards for sales managers and team leaders
• Assist in predictive analytics projects, such as the creation of statistical models related to ticket sales
Qualifications
and Experience:
• Bachelor's degree in related field
• Proficient in Microsoft CRM, SalesForce.Com or other CRM/database application experience, and Microsoft Excel
• 1 years of sports or analytics industry experience
• Previous experience with Archtics ticketing system is preferred
• Ability to analyze and manipulate data into clearly understandable end user reports
• Proficient in mathematics and statistics
• Strong time management, written and communication skills
• Must be team-oriented and self-motivated and possess a positive attitude
• Must be willing to work flexible hours
This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The River Operating Company, Inc. is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment.
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