Premium Services Coordinator

Full Time Job
Responsibilities: 

• Provide support with the planning and coordination for Saints Annual Suite Benefits and Pelicans Squad 6 Elite premium benefit programs.
• Respond to inbound calls from premium accounts, executing needs and providing outstanding customer service.
• Assist with Saints and Pelicans game day duties with any game day issues or concerns with premium accounts including, but not limited to:
• Pre-game suite preparation 
• Ticket reprints, will call, additional tickets purchases, ticket issues
• Suite service issues or concerns
• Post-game sweep
• Assist with department administrative duties including, but not limited to mailings, preparing agreements, keeping accurate information with account databases, ticket delivery. 
• Assist the Premium Sales Team in developing, maintain and enhance positive service relationships with Premium accounts for the New Orleans Saints and New Orleans Pelicans.
• Assist with rollout and implementation of benefit programs to all Saints and Pelicans Premium accounts as needed.
• Other duties as assigned.

Skills
and Abilities: 
• 1-2 years of experience in Premium Services, Hospitality, or related services
• Strong work ethic
• Team attitude
• Attention to detail
• Ability to multi-task

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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