Senior UX Design Researcher - Content Platform
Netflix
Los Angeles, CAThis was removed by the employer on 10/18/2018 9:12:00 AM PST
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Full Time Job
About what you'll be doing
• You will be the lead expert of the emerging qualitative research and insights development practice within the Netflix Content Engineering Design organization
• You will embed closely within the Netflix Studio - in functions spanning pitch evaluation, programming analysis, production management, and post production - to develop and synthesize workflow needs and user insights
• You will be an in-team practice leader and coach for a growing design practice center, supporting your colleagues in implementing their own evaluative research tools and methodologies
• You will be working and collaborating with some of the smartest people you have ever met in a fast-paced culture that acts like a start-up with the resources and vision of a large company
• You will be the voice of the user across the Content Engineering organization
• You will travel (20-25%) with autonomy to increase/decrease based on project
• Your research outcomes will translate directly into business and product impact, guiding the development of the worlds largest and most technically advanced content studio
• You will be working at Netflix
About you
• 10 years of qualitative research supporting enterprise or multi-channel service design and product development
• A graduate degree in Human-computer Interaction (HCI), Human Factors, Cognitive or Experimental Psychology, Anthropology or similar
• A clear, demonstrable record of applying complex research skills into practical business impact
• End-to-end, hands-on, ''in-sourced'' experience with all aspects of research including a world-class methodology toolbox
• Track record of collaborating with diverse teams towards a common goal
• Effective verbal and written communication style distilling complex multi-method research reports into understandable, compelling, and actionable insights
• Years of hands-on international research experience