Intern - Golfer Care Specialist
NBCUniversal
Orlando, FLThis was removed by the employer on 5/9/2018 9:42:00 AM PST
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Full Time Unpaid Internship
Responsibilities
Job Duties
• Provide Golfer Care that leads to unparalleled, personalized service through all possible channels (phone, email, web, mobile)
• Deliver our ''why'' and commit to the growth of our great service
• Enthusiastic and willing to be pro-active, think on your feet, and solve problems efficiently and effectively
• Consistently, over-deliver for our golfers while creating 'wow' moments for them!
• Passionate about understanding our golfers' needs and transforming insight into awesome experiences
• Maintain a high energy, engaging, servant culture
• Participate in efficient daily workflow processes through the use of operational metrics to gauge performance and ensure timely service
• Participate in a quality program to certify that a high level of accuracy and Golfer Care are consistently being delivered, utilizing NPS as the primary driving metric
Qualifications/Requirements
Basic Qualifications
• Must be enrolled in a degree seeking college program with a background of management or business:
• Must have a GPA greater than or equal to 3.0
• Interested candidate must submit a resume/CV through the link below to be considered
• Must be willing to work in Orlando, Florida