eCommerce Specialist (Temp Position)
NBCUniversal
New York, NYThis was removed by the employer on 7/30/2018 2:29:00 PM PST
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Full Time Job
RESPONSIBILITIES
Email Marketing Strategy (25%)
• Ownership of email calendar and approvals process
• Coordinate with Data Analyst, Merchandising, and Editorial teams to identify and test email content and delivery
Support the Director of Ecommerce on new initiatives and execution of digital marketing efforts/customer acquisition strategy (25%)
Site maintenance (25%)
• Quality assurance and bug fixing process with development agency
• Manage pipeline of new features from conception to launch
• Internal point of contact for ecommerce platform questions, trainings, and solutions
• Support onboarding process for new retail partners
Customer Service Management (10%)
• Collaborate with Brand Partnership Specialist and Customer Service contact to define, analyse, and optimize the customer service process
Support Data Analyst in analytics report generation and research (10%)
VAN Management (5%)
• Work with VAN contact to resolve transmission errors for brand partners
QUALIFICATIONS
• Bachelor's Degree
• 3+ yrs in ecommerce (client-side experience preferred) with a strong understanding of ecommerce operations and digital marketing best practices
• Fluency in Microsoft Office (Word, Powerpoint, Excel)
• Proficiency in ecommerce platforms, content management systems, email marketing platforms (Salesforce Marketing Cloud), and analytics tools (Adobe Analytics)
• Experience with vendor management
• Familiarity with timeline creation (ex. Smartsheet) and requirements documentation
• HTML/CSS/JS experience a plus
• Fashion/lifestyle/retail or publication experience a plus
DESIRED CHARACTERISTICS
• Ability to independently drive projects
• Strong desire to work with data and matching analytical skills
• Strong communication skills
Please note this is a temporary position in which you would be employed by Yoh Managed Staffing, but assigned to NBCUniversal for the duration of your employment.