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Call Center Rep - Healthcare
Motion Picture Industry Pension and Health Plans
Studio City, CA
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Call Center Rep - Temporary-Regular - Healthcare
For consideration, qualified candidates only, email letter of interest with resume and salary requirements.
Our Call Center Reps - outgoing and energetic customer service reps preferable with experience in dealing with health plans and explaining complex policies and benefits and relaying them in easy to understand terms.
The Department
The Participant Services Center is a high volume inbound Call Center and Visitor's Center responsible for responding to our Participants and provider questions regarding a variety of subjects including benefits eligibility, claims, pension, and premiums payments.
Qualifications
• Minimum 2 years of customer service phone experience in a high call volume environment.
• Health insurance experience is a plus.
• Clear and effective oral and written communication skills; ability to explain and confirm understanding of complex issues.
• Pleasant and professional telephone etiquette. .
• Ability to work overtime, including evenings and weekends.
• Able to handle a high volume of calls and meet the standards.
• Good interpersonal skills; ability to interact effectively and cooperatively with co-workers and callers.
• Proficient PC skills and a High School diploma or GED is required.
Your responsibilities would include:
• Handle a high-volume participant phone calls regarding benefits eligibility, claims, pension, and premiums payments.
• Review and process participant records, including legal documentation, account numbers, addresses, beneficiary designation, plan
selections, Coordination of Benefits records, Life Insurance, COBRA, etc.
Equal Opportunity Employer
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Assistant and Entry Level Category
Browse the Union & Trade Organizations Category
Search for Call Center Rep - Healthcare jobs in Studio City-CA
Call Center Rep - Temporary-Regular - Healthcare
For consideration, qualified candidates only, email letter of interest with resume and salary requirements.
Our Call Center Reps - outgoing and energetic customer service reps preferable with experience in dealing with health plans and explaining complex policies and benefits and relaying them in easy to understand terms.
The Department
The Participant Services Center is a high volume inbound Call Center and Visitor's Center responsible for responding to our Participants and provider questions regarding a variety of subjects including benefits eligibility, claims, pension, and premiums payments.
Qualifications
• Minimum 2 years of customer service phone experience in a high call volume environment.
• Health insurance experience is a plus.
• Clear and effective oral and written communication skills; ability to explain and confirm understanding of complex issues.
• Pleasant and professional telephone etiquette. .
• Ability to work overtime, including evenings and weekends.
• Able to handle a high volume of calls and meet the standards.
• Good interpersonal skills; ability to interact effectively and cooperatively with co-workers and callers.
• Proficient PC skills and a High School diploma or GED is required.
Your responsibilities would include:
• Handle a high-volume participant phone calls regarding benefits eligibility, claims, pension, and premiums payments.
• Review and process participant records, including legal documentation, account numbers, addresses, beneficiary designation, plan
selections, Coordination of Benefits records, Life Insurance, COBRA, etc.
Equal Opportunity Employer
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