Sales and Service Associate
Minnesota Timberwolves
Minneapolis, MNThis was removed by the employer on 5/30/2018 8:16:00 PM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Sales Category
Browse the Sports Category
Search for Sales and Service Associate jobs in Minneapolis-MN
Search all Sales and Service Associate postings
Full Time Job
Job Title: Sales and Service Associate
Department: Membership Sales
Reports to: Sales and Service Coordinator
Position Type: Full Time/Non Exempt/Seasonal
Date Modified: 3/14/2018
Position Summary/Objective: The responsibility of this position is to aid the Sales and Service staff with implementing and facilitating the department strategies and objectives for the NBA/WNBA teams. This includes assisting both the Ticket Sales and Service Departments.
Essential Functions:
Reasonable accommodations may be made to enable individuals to perform these essential functions:
1. Assist with day to day responsibilities, including but not limited to: managing general office duties, maintain tracking spreadsheets, make deliveries, and running errands.
2. Assist with event ticket distribution and spreadsheets and creating event materials.
3. Assist in planning prospecting events including but not limited to reserving spaces, arranging food and beverage, rentals and décor, creating and communicating event run throughs, and executing day of.
4. Set up and break down of events, meetings, premium spaces, interactive areas, and other miscellaneous game night or non-game day event setup, execution, and tear down.
5. Coordinate, communicate, and execute Sales and Service Staff initiatives including sales contests, events, monthly gratitude logs, etc.
6. Work all Timberwolves home games. Duties will vary but may include: working a check-in table, staffing a booth or a premium space, assisting with implementation of ticket promotions, redemptions, fulfillment of Fan Experiences and Touch points, interacting with fans, fielding questions, and providing excellent customer service.
7. Assist with Flash Seats and CRM.
8. Assist with preparing presentations and recaps.
9. Assist with database mailings and initiatives.
10. Manage product and signed item inventory.
11. Support research initiatives regarding promotions and best practices.
12. Assist with the execution of sponsor appearances: dance team, mascot and/or player.
13. Manage member donations and assist guests in coordinating their donated game.
Knowledge, Skills, Abilities & Other:
1. Strong written and verbal communication skills required.
2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
3. Able to work flexible hours including nights, weekends and holidays.
4. Ability to work well on a team and independently.
5. Ability to manage specific processes and tasks in the department under supervision.
Experience: Previous sales and/or customer service experience is preferred.
Education:
Bachelor's degree or equivalent experience preferred.
Specialized Knowledge, Licenses, etc.:
Supervisory Responsibility, if any: This position does not have supervisory responsibility
Work Environment
This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone.. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.
Travel
Position may require travel to external events.
EEO Statement
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
Job Questions:
• How did you hear about this job?
• Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
• Are you comfortable working for $10.00/hour?